Genuine Apple parts: the same quality as an Apple Store repair

Genuine Apple parts are exactly what they sound like — and surprisingly rare in independent repair. Most repair shops fit third-party panels and cells of varying quality; CrC Repair® gives you the choice of the authentic article. We source Genuine Apple Service Pack parts, the components Apple itself uses for official repairs, and fit them at all ten of our UK stores as part of our iPhone repair service.

The result is a repair with nothing to explain away: no warning in Settings, True Tone and Face ID behaving precisely as designed, and hardware that reads as fully authentic — because it is.

Ask about genuine parts below, book your repair online, or raise it at the counter of any branch.

Whenever Apple authorises a repair — in its own stores or through its approved service network — the components used are known as Apple Service Pack parts. They are genuine, Apple-manufactured components: identical in quality, specification and origin to the parts your device was built with on the production line.

These are the parts we source and fit for iPhone screen replacements and other eligible repairs. Not a third-party alternative. Not a refurbished pull-out. Not a “compatible” aftermarket panel. The real component, direct from Apple’s supply chain — the same standard we apply across our screen repair and battery replacement services when you choose the genuine option.

Avoiding warning messages is only half the story. On supported iPhone models, fitting a genuine Apple display or component triggers the same post-repair calibration process that runs in an Apple Store or at an Apple Authorised Service Provider.

That means True Tone calibration — the display’s colour temperature adapting to ambient light — along with touch sensitivity and Face ID all operating exactly as Apple designed. When the repair is finished, the iPhone performs as though it has just left the production line.

Third-party and compatible parts cannot replicate this, however good the panel — the calibration data is tied to genuine Apple hardware. Our technicians are trained to handle and fit genuine Apple components correctly, so the full calibration process completes successfully after every repair and your device leaves at its full original specification.

Genuine Apple Service Pack parts are currently available for a wide range of iPhone models, with genuine iPhone screen replacement the most common application. Availability follows Apple’s own supply: where Apple provides genuine service components through its authorised channels, we can fit them.

When you book with us, the team will confirm — at the point of booking or in store — whether your specific device and repair type qualifies for a genuine part. We are transparent about part sourcing: you will always know exactly what is being fitted to your device before any work begins, including the price difference against the standard option.