iPhone repair specialists trusted across the UK

iPhone repair done to Apple standards, at 10 stores nationwide

An iPhone repair asks more of a workshop than most jobs on the bench: tight tolerances, calibrated components and parts quality that either holds up or doesn’t. CrC Repair®, trading as Pocket Geek, has built its iPhone service around getting those details right — trained technicians, quality components, pricing agreed before we start, and a warranty that reflects the standard of the work.

Our stores across England and Scotland handle iPhone repairs daily, covering every model from the iPhone 8 through to the iPhone 17 series. And for anyone who wants the closest possible match to an Apple repair, Genuine Apple Service Pack parts are available at every store in the network — not just a flagship branch.

Screen smashed, battery flat by lunchtime, charging port temperamental? Book your iPhone repair online, message us below, or walk into your nearest branch.

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Book your iPhone repair today

A Pocket Geek by CrC Repair® iPhone specialist is never far away. Most repairs are finished the same day — many inside the hour.

Every iPhone model we repair, from iPhone 8 to iPhone 17

Ten generations of Apple hardware, all supported across the network:

iPhone 8 seriesiPhone 8, 8 Plus iPhone SE seriesSE 2nd Gen, SE 3rd Gen iPhone X seriesX, XS, XS Max iPhone 11 series11, 11 Pro, 11 Pro Max iPhone 12 series12, 12 Mini, 12 Pro, 12 Pro Max iPhone 13 series13, 13 Mini, 13 Pro, 13 Pro Max iPhone 14 series14, 14 Plus, 14 Pro, 14 Pro Max iPhone 15 series15, 15 Plus, 15 Pro, 15 Pro Max iPhone 16 series16, 16 Plus, 16 Pro, 16 Pro Max iPhone 17 series17, 17 Air, 17 Pro, 17 Pro Max

Model not on the list? Contact your nearest Pocket Geek by CrC Repair® store — where the part is available, the repair can go ahead.

Genuine Apple Service Pack parts: what they are and why they matter

Since the iPhone 12, Apple’s parts pairing technology lets iOS detect components that didn’t come from Apple. Fit a standard replacement screen or battery to an iPhone 12 or later and a notice appears in Settings along the lines of “Unable to verify this iPhone has a genuine Apple display” or “…a genuine Apple battery”.

That message says nothing about quality or performance. A premium replacement display looks and behaves as it should; a quality replacement battery charges reliably and performs well in daily use. iOS is simply flagging the component’s origin.

Would you rather your iPhone stayed fully iOS-verified — True Tone working, battery health reporting accurate, everything reading Genuine with no alerts anywhere? That is exactly what Genuine Apple Service Pack parts deliver, and we stock them at every Pocket Geek by CrC Repair® store in the UK. Apple manufactures them to its own specification, and once fitted, iOS treats the device precisely as it would after an Apple repair.

Which route you take is entirely your call. Our technicians will lay out both options, cost difference included, before any work starts.

iPhone faults we fix every day

iPhone screen repair

Broken glass is the fault we see more than any other, and the one our technicians resolve with the most practice. A single crack across the display or a shattered panel with dead touch — both are fixable across the full model range, using quality replacement panels or Genuine Apple Service Pack displays if you prefer. Every iPhone screen repair carries our lifetime warranty, and there’s more on the topic on our screen repair page.

iPhone battery replacement

Batteries wear out — that part is unavoidable, but it is also easily solved. Health below 80% in Settings, shutdowns out of nowhere, or a handset that can’t see out a normal day: an iPhone battery replacement brings back the performance you remember. Standard premium cells and Genuine Apple Service Pack batteries are both available at every UK store, with a one-year warranty. See our battery replacement service for the full picture.

iPhone charging port repair

Having to wiggle the cable into just the right angle, charging that cuts out halfway, or a port that has given up entirely — Lightning and USB-C connectors only deteriorate further if ignored. We clean, repair or replace charging ports across the full iPhone range at all our UK stores, covered for one year.

iPhone back glass repair

The glass rear panels on modern iPhones — Pro and Pro Max models especially — are beautifully engineered and thoroughly unforgiving of a drop. The damage isn’t only cosmetic: a cracked back breaks the water-resistance seal and leaves the internals more exposed. Back glass replacement is available for a wide range of models at every store, with a one-year warranty.

iPhone water damage repair

Apple’s IP ratings are real protection, but they are not immunity — saltwater, extended submersion and previously compromised seals all let liquid through. If your iPhone has taken a soaking, switch it off straight away and get it to your nearest store as fast as you can. With water damage, how quickly the device is assessed matters more than anything else to the odds of recovery.

iPhone camera repair

The camera is arguably the iPhone’s defining feature, so a cracked lens, a permanently blurry rear shooter or a dead front camera takes away a lot. Our iPhone camera repairs run from lens replacements to complete module swaps, using quality components to restore full photographic function. One-year warranty applies.

Microphone & speaker repair

Callers straining to hear you, a loudspeaker that distorts once you turn it up, an earpiece gone muffled: familiar hardware faults, quickly and reliably sorted at every store across the UK. Covered by the one-year repair warranty.

Face ID repair

Face ID sits among the trickiest iPhone repairs there are, tied as it is to the original front module, and outcomes genuinely depend on the model and the specific fault. Whether Face ID failed after work done elsewhere or stopped on its own, bring the handset in and our technicians will assess it and give you an honest read on what can and can’t be done.

Software faults & diagnostics

Plenty of iPhone problems have nothing to do with hardware. Repeated freezing, apps crashing on launch, a stubborn boot loop or odd behaviour since the last iOS update can often be resolved with no physical repair at all. We run full software diagnostics and fix what we find, keeping your data intact wherever possible.

iPhone repair cost: quoted upfront, every time

Nobody opens your handset before you have seen a price and said yes to it. iPhone repair cost turns on three things: the model, the fault, and — where the choice exists — whether you go standard quality or Genuine Apple Service Pack. Nothing is hidden, and nothing is added at collection.

For a quick estimate, pick your model in the online booking tool or ask at any store counter.

Cheap is easy to find. Done properly is the harder part

Cheap iPhone repairs have never been more available — and finding out afterwards that a cheap repair produced a cheap result has never been easier either. We are an award-winning repair business of long standing, with over 20,000 repairs behind us across the branch network. The same standard applies at every store, technicians are trained to the same level everywhere, and the warranty is identical wherever you go.

We know Apple hardware: the adhesive work a back glass repair demands, the calibration considerations that decide whether True Tone and Face ID behave after a screen replacement, and why the right part matters to the final result. No shortcuts, no components swapped without telling you, and no handing your iPhone to an unqualified pair of hands to clear a queue. Done properly — and backed by a warranty that means something.

Our iPhone repair warranty

iPhone screen repairs

Lifetime warranty

Cover for as long as you own the repair, claimable at any store in the network.

All other iPhone repairs

One-year warranty

Batteries, charging ports, back glass, cameras, speakers and microphones all included.

Cover sits with the fault we fixed. A later drop, liquid getting in, or a separate problem developing are all outside it — read the specifics on our warranty page.

iPhone repair near me: find your nearest store

iPhone repairs are carried out at all ten of our UK stores. Walk in at whichever is closest:

Every branch page lists its address, phone number and hours — or open the store locator.

Why choose CrC Repair® for your iPhone repair?

Genuine Apple parts at every store

We are among a limited number of UK repairers offering Genuine Apple Service Pack parts across an entire network — a fully iOS-verified repair is available wherever you walk in.

Lifetime warranty on screen repairs

Every iPhone screen we fit is guaranteed for life. We are confident enough in the parts and the workmanship to commit to that, and we stand behind it.

iPhone-trained technicians

Our benches see iPhones every single day. That volume and variety, across every model from the 8 to the 17, means real familiarity with Apple hardware.

Insurance approved

If your insurer is paying, we are approved for claims across every fault and model listed here.

Transparent pricing, always

The quote is confirmed before we begin. No additions, no substitutions behind your back, no charges you never agreed to.

Same-day service at every store

Most iPhone repairs are done the same day across all our UK stores, many within the hour. Walk in and the team will assess and repair as quickly as they can.

iPhone repair FAQs

How long does an iPhone repair take?

Screens, batteries and charging ports are same-day work at every branch, and plenty are finished inside an hour. Water damage assessment and back glass jobs need more time on the bench. Whatever yours needs, you will get a clear timeframe up front.

Do I need to book in advance?

Every branch takes walk-ins, so you are welcome to just come in. Booking online first pins down a time and means the part for your model is set aside.

What is the difference between standard parts and Genuine Apple Service Pack parts?

Standard quality replacement parts restore full iPhone functionality — displays look great, batteries charge reliably, and performance is unaffected. Genuine Apple Service Pack parts are manufactured by Apple and recognised by iOS as authentic, so no verification messages appear, True Tone functions correctly, battery health reporting is fully accurate, and Face ID operates exactly as intended. Both options are available at every store in our network.

Will a screen replacement affect Face ID on my iPhone?

Face ID is linked to the original front module of your iPhone rather than the screen panel itself, so a correctly carried out screen replacement should not affect it. If Face ID issues develop following a repair carried out elsewhere, bring your iPhone to your nearest Pocket Geek by CrC Repair® store and our technicians will assess the situation.

Is my data safe while my iPhone is being repaired?

We always recommend backing up your iPhone before any repair as a precaution. Our technicians handle every device with care and professionalism and will never intentionally access your personal data.

What warranty do I get with an iPhone repair?

Screens are guaranteed for life. Everything else — batteries, charging ports, back glass, cameras, speakers, microphones — is covered for a year. Damage or liquid that reaches the handset after we hand it back is not included, and neither are unrelated faults. Full detail on the warranty page.

Are your iPhone repairs insurance approved?

Yes. We hold insurance approval, so a claim through your provider can be handled at any of our branches.

Can you repair an iPhone that has already been repaired by another shop?

Yes — we regularly assess and repair iPhones that have developed issues following repairs carried out elsewhere. Our technicians will diagnose the current state of the device and advise on the best course of action before any work begins.

Do you carry out iPhone repairs while I wait?

Yes — for the majority of common faults including screen replacements and battery swaps, we carry out repairs while you wait at all our UK stores. Our team will confirm at diagnosis whether a while-you-wait repair is available for your specific model and fault.