Console repair for every platform and generation
Console repair across the UK — every platform, every generation
A dead console has a way of ruining plans — the ranked session you’d been building towards, the co-op night with friends, or simply an hour to yourself after work. Console repair at CrC Repair®, trading as Pocket Geek, spans every major platform and every generation, at all ten stores in our UK network. Home consoles, handhelds and controllers alike, repaired by trained technicians using quality parts and covered by a one-year warranty.
A PS5 that refuses to read discs, a Switch with Joy-Con drift, a Series X putting nothing on the TV, a Steam Deck with a cracked panel: these are the jobs on our benches on any given day. Whatever you play on, there is a good chance we can bring it back.
Book your console repair online, message us below, or bring the machine into your nearest branch.
Tell us what your console is doing
Consoles we repair
PlayStation repair
Every PlayStation home console is supported at all our stores:
- PlayStation 5 — Standard (disc), Digital Edition, PS5 Slim Standard, PS5 Slim Digital and PS5 Pro
- PlayStation 4 — Standard, Slim and Pro
- PlayStation 3 — Fat, Slim and Super Slim
- PlayStation 2 — Fat and Slim
- PlayStation 1 — original PS1 and PSone
Xbox repair
Microsoft’s full home console line-up, current and classic:
- Xbox Series X and Series S
- Xbox One — One, One S, One X and One S All-Digital Edition
- Xbox 360 — Fat, Slim and E variants
- Original Xbox (2001)
Nintendo Switch repair & older Nintendo systems
Nintendo hardware old and new, home and handheld:
- Switch family — Switch, Switch OLED, Switch Lite and Nintendo Switch 2
- Wii U and Wii — Wii U GamePad repairs included
- GameCube, Nintendo 64 and Super Nintendo (SNES)
- DS range — DS, DS Lite, DSi and DSi XL
- 3DS range — 3DS, 3DS XL, 2DS, New 3DS, New 3DS XL and New 2DS XL
- Game Boy family — Game Boy, Pocket, Color, Advance, Advance SP and Micro
Steam Deck repair & PC handhelds
The modern handheld PC wave, plus Sony’s portables:
- Steam Deck — LCD and OLED models
- Asus ROG Ally — ROG Ally and ROG Ally X
- MSI Claw — Claw A1M and Claw 8 AI+
- Lenovo Legion Go — Legion Go and Legion Go S
- PlayStation Portable — PSP 1000, 2000 and 3000
- PlayStation Vita — Vita 1000 and Vita 2000
Console or model not listed? Ask your nearest Pocket Geek by CrC Repair® store and our technicians will tell you where you stand.
Console faults we fix every day
HDMI port repair
Console powers up, television shows nothing: the single most common hardware fault across the network, and nine times in ten the HDMI port is to blame. It is a known weak point on the PlayStation 4 and PlayStation 5, and turns up regularly on the Xbox One and Series X too. We replace HDMI ports across all major home consoles and restore a stable full-resolution connection, with a one-year warranty.
Disc drive repair and replacement
Drives that refuse discs, fail to read what you feed them, grind and click their way through a load, or won’t give the game back are repairable across PlayStation, Xbox and Nintendo home consoles. One thing worth knowing: PS5 disc drive replacement involves Sony’s drive pairing process, which our team will walk you through before starting. One-year warranty applies.
Overheating and fan cleaning
Shutdowns mid-session, overheating warnings, or a fan that never drops below jet-engine: dust in the cooling system is nearly always the answer, often with dried thermal paste making it worse on older machines. The PS4, Xbox One and ageing Wii U are the usual suspects. We strip the unit down, clean the heatsink and fan assembly properly, renew the paste where needed and rebuild it — shutdowns gone, temperatures normal. Covered for one year.
Controller repair — stick drift and buttons
Stick drift is gaming’s most universal irritation: your character wandering off while your thumbs are nowhere near the stick. DualSense and DualShock 4 pads, Xbox Wireless Controllers and Nintendo Joy-Cons are all prone to it, and Joy-Con drift repair is among our most requested jobs. We repair or replace the affected stick components to restore accurate input, and also handle dead buttons, broken triggers, worn grips and failing controller charging ports. One-year warranty included.
Handheld screen repair
Cracked handheld displays are among the most frequent repairs across our stores. A Switch OLED that met a hard floor, a Steam Deck panel shattered in a bag, impact damage on a ROG Ally, or a Game Boy screen faded by the decades — we source quality replacement panels and fit them to a professional standard. See our screen repair service for displays on other devices. One-year warranty applies.
Handheld battery replacement
A portable console that only works tethered to the mains has rather lost the plot. We fit new batteries in the Nintendo Switch, Steam Deck, ROG Ally, MSI Claw, Legion Go, PSP, PS Vita and other handhelds, restoring proper away-from-the-socket playtime. More on cells and capacity on our battery replacement page. One-year warranty included.
Charging port repair
Handhelds and controllers that won’t charge, only charge at one precise cable angle, or keep dropping the connection have a worn or damaged port. We repair and replace charging ports on the Switch, Steam Deck, ROG Ally, MSI Claw, Legion Go and other handheld devices at every UK store, with a one-year warranty.
Power fault repair
No power at all, powers on then dies instantly, beeps and quits, or hangs forever on the startup screen — the causes range from a failed power supply to a logic board fault or corrupted system software. We diagnose thoroughly before advising, rather than guessing at parts. One-year warranty applies.
SSD and storage upgrades
Adding an M.2 SSD to a PS5, swapping a failing Xbox One hard drive, or reworking Switch storage — we handle storage replacements and upgrades across supported consoles at all our UK stores. One-year warranty applies.
Software faults and system diagnostics
Recurring error codes, PSN or Xbox Live connection trouble, PS4 database corruption, eShop errors, updates that never finish, and consoles stuck in safe mode or looping at boot are all regular work for us. Where a full system software reinstallation is needed we discuss data backup first. Covered for one year.
Retro console repair — not just the current generation
Plenty of repair shops stop at whatever launched most recently. We don’t. Retro console repair covers the Nintendo 64, Super Nintendo and original Game Boy right through to the PlayStation 2, PlayStation 3 and Xbox 360. Whether it is the console you grew up with or a piece of a retro setup you are assembling, bring it in and our technicians will assess it and tell you honestly what can be done.
Two faults dominate the era: the Xbox 360 Red Ring of Death and the PlayStation 3 Yellow Light of Death. Both are repairs our technicians take on, using GPU reflow and reball techniques where appropriate. As with everything else, you will get a straight assessment of the prospects and the options before any work starts.
Genuine and OEM parts for console repairs
Quality replacement parts go into every console repair at every store in the network. Where parts authenticity matters most to you — and it often does on current generation hardware like the PlayStation 5 and Xbox Series X — we can supply genuine and OEM-specification components that meet or exceed the manufacturer’s original specification. Whatever goes into your console, you will know about it before we fit it.
Console repair cost: agreed before we open anything
You approve a price first, always. That is how every console job runs across the network — no hidden charges, and nothing extra waiting for you at the counter. What it costs depends on the console, the model and the fault in front of us.
Drop into your nearest store or use the online booking tool for a quick estimate.
Repairs done to the standard the hardware deserves
Modern consoles — the PlayStation 5 and Xbox Series X especially — are dense pieces of engineering: custom silicon, high-speed storage, cooling architecture designed to the millimetre. Opening one properly takes the right tools, the right knowledge and real care on the way back together. A careless repair adds faults rather than removing them, and mishandled components can be damaged beyond recovery.
We have been doing this a long time: an award-winning repair company with branches through England and Scotland. Joy-Con drift fix, PS5 HDMI port replacement, Game Boy screen swap — every platform, every generation, the same professional standard at every store. We don’t rush, we don’t guess, and the one-year warranty on the finished job says what we think of the work.
Our console repair warranty
One-year warranty
Twelve months of cover on every console repair carried out at a Pocket Geek by CrC Repair® store — HDMI ports, disc drives, fan cleaning and thermal work, controller repairs, handheld screens, batteries, charging ports, storage upgrades and everything else. It covers the fault we put right. New knocks, liquid finding its way in later, or a different failure entirely are not part of it — see the full terms on our warranty page.
Console repair near me: ten UK stores
Console repairs are carried out at every branch in the network. Pick the one closest to you:
Bournemouth
Colchester
Farringdon
Glasgow
Norwich
Romford
Stoke-on-Trent
Surrey Quays
Whetstone
Wolverhampton
Addresses, hours and directions live on each branch page, or jump to the store locator.
Why choose CrC Repair® for your console repair?
Every platform covered
PlayStation, Xbox, Nintendo, Steam Deck, ROG Ally, MSI Claw, Legion Go, PSP and PS Vita — all repaired at all ten stores.
Retro consoles welcome
Game Boy and N64 through to PS2, PS3 and Xbox 360 — hardware most shops turn away. Every console deserves a shot at being fixed.
Controller repair specialists
Stick drift, broken triggers, dying charging ports — among our most frequent jobs, sorted quickly and reliably on every platform.
Handheld expertise
Steam Deck, ROG Ally, MSI Claw and Legion Go demand a different skill set to home consoles. Our technicians are equipped and practised across the range.
Insurance approved
Insurer footing the bill? We are approved for claims and our branches will work with them.
Same-day or next-day service
Most console repairs are done the same day or inside 24 hours, and you will always get a realistic timeframe before we begin.
Console repairs we’re proud of
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