MacBook repair and Mac repair, from the Neo to the Mac Pro
MacBook repair across the UK — every Mac, every generation
An Apple Mac is precision engineering front to back: hardware and macOS built around each other so tightly that when something breaks — a cracked display, a logic board that met a coffee, a battery fading fast, an SSD showing its age — the repair has to be carried out with the same precision the machine was built with.
Here at Pocket Geek — the trading name of CrC Repair® — MacBook repair and Mac repair spans the entire Apple line-up at all ten UK branches: MacBook Air, MacBook Pro, the new MacBook Neo, Mac Mini, Mac Studio, iMac and Mac Pro, across both Intel and Apple Silicon generations. Trained technicians, quality parts — with Genuine Apple Service Pack components on the menu for owners who want their Mac put back as close to factory-original as a repair allows.
Book your Mac repair online, describe the fault in the form below, or simply carry the patient in to whichever branch is closest.
Ask us about your Mac
Modern Mac repairs are complex — here’s what you should know
Fixing a Mac is categorically different from fixing most other computers. Apple designs for thinness, integration and performance above all — and on Apple Silicon machines that philosophy has produced an architecture with no real equivalent anywhere else in consumer laptops.
On M1, M2, M3 and M4 MacBooks, the CPU, GPU, RAM and Neural Engine live together on one chip, and the SSD is soldered straight onto the logic board. The upgrade routes Intel Mac owners took for granted — dropping in more RAM, swapping the SSD for a bigger one — simply don’t exist on Apple Silicon without logic board-level work. The MacBook Neo goes a step further again, running Apple’s A18 Pro — an iPhone-class chip — in a Mac for the first time.
What does that mean in practice? Screen replacements, battery replacements, keyboard replacements, charging port repairs and physical damage repairs are all fully achievable on Apple Silicon Macs. Logic board-level faults are the harder category. Either way, the assessment you get is thorough and honest: what is possible on your particular machine, at what price, settled with you before a single screw turns.
Genuine Apple Service Pack parts for Mac repairs
Want the repair to sit as near to Apple’s own work as it can get? Genuine Apple Service Pack parts are offered across a range of Mac repair types at every branch in the network. Manufactured to Apple’s exact specification and recognised by macOS as authentic, they keep Apple’s own diagnostics, battery health reporting and display management working without a wrinkle — the same programme we run for iPhones, explained in full on our genuine Apple parts page.
Standard quality replacement parts are also available and restore full functionality. Whichever way you lean, the technician sets out both options — cost difference included — before a screwdriver comes out, so the choice is genuinely yours.
Apple Mac products we repair, Intel and Apple Silicon alike
MacBook Air repair
- Intel — all Intel generations
- M1 (2020)
- M2 (2022, 2023)
- M3 (2024)
MacBook Pro repair
- Intel — 13-inch, 14-inch, 15-inch and 16-inch generations
- M1, M1 Pro, M1 Max (2021)
- M2, M2 Pro, M2 Max (2022, 2023)
- M3, M3 Pro, M3 Max (2023, 2024)
- M4, M4 Pro, M4 Max (2024)
MacBook Neo repair
- MacBook Neo — 13-inch, A18 Pro (2026)
Mac Mini repair
- Intel — all Intel generations
- M1 (2020)
- M2 and M2 Pro (2023)
- M4 and M4 Pro (2024)
Mac Studio repair
- M1 Max and M1 Ultra (2022)
- M2 Max and M2 Ultra (2023)
- M4 Max and M3 Ultra (2025)
iMac repair
- Intel — all generations, 21.5-inch and 27-inch included
- M1 24-inch (2021)
- M3 24-inch (2023)
- M4 24-inch (2024)
Mac Pro repair
- Intel — 2019 tower and rack configurations
- M2 Ultra (2023)
Not certain your exact Mac is covered? Any Pocket Geek by CrC Repair® branch will tell you straight away.
Mac repairs we carry out across the UK
MacBook screen repair
A cracked, flickering or dead Mac display takes your productivity with it — an Air dropped on a corner, a Pro with backlight failure, dead pixels creeping across the panel. We replace Mac screens across the full supported range: standard Retina displays, the Liquid Retina XDR panels on Pro models, and Genuine Apple Service Pack displays where preferred. More on displays generally at our screen repair service. One-year warranty.
MacBook battery replacement
A “Service Recommended” alert in macOS, a laptop that can’t survive a working session unplugged, or shutdowns under moderate load all point one way. Battery work on Apple Silicon MacBooks demands more careful disassembly than Intel models — our technicians handle both daily, with standard and Genuine Apple Service Pack cells available. See also the wider battery replacement service. One-year warranty.
SSD replacement & upgrade
A failing SSD is among the most serious Mac faults going, because your data is on the line — act quickly. Intel MacBooks with removable storage take replacements and capacity upgrades readily; on Apple Silicon the SSD is soldered to the logic board, and we will tell you honestly what is achievable on your machine before anything is discussed further. One-year warranty.
MacBook keyboard replacement
Dust, drops and spilled drinks all find keyboards — the butterfly mechanisms on certain Intel Pros being famously fragile, the current Magic Keyboard scissor design hardier but not immune. We fit the exact model-matched keyboard your MacBook needs, so backlighting and key travel come back correct. One-year warranty.
Charging port repair
MagSafe or USB-C, a port that charges intermittently, refuses the charger or goes unrecognised will only get worse with time. We repair and replace Mac charging ports across Intel and Apple Silicon machines alike. One-year warranty.
Trackpad repair
The trackpad is half the MacBook experience, so erratic tracking or a failed Force Touch haptic mechanism disrupts everything. Trackpad faults are diagnosed and repaired across the full supported range. One-year warranty.
Liquid damage repair
The most consequential Mac fault, and the most time-critical. Coffee, water, wine — whatever went in, power the MacBook down immediately, do not charge it, do not try switching it back on, and get it to your nearest branch fast. We assess the logic board thoroughly, clean affected components and give you the honest picture — damage, options, cost — before any work begins.
Fan cleaning & thermal paste
On Intel MacBooks and hard-working Mac desktops, packed dust and tired thermal paste mean heat, noise and CPU throttling. A professional clean with fresh paste restores proper thermal management — one of the best-value ways to extend an older Mac’s life. One-year warranty.
iMac screen & display repair
The all-in-one design makes iMac display work its own discipline. Cracked panels, backlight faults, dead pixels and image retention are assessed and repaired across Intel and Apple Silicon iMacs. One-year warranty.
Mac Mini, Mac Studio & Mac Pro
Port repairs, fan cleaning, SSD replacement on compatible Intel machines and RAM upgrades on upgradeable Intel Mac Pro configurations — the desktop side of the Mac range is fully covered. Apple Silicon desktops carry far narrower upgrade paths than their Intel predecessors, and you will hear exactly what is achievable before anything is agreed. Windows desktops live over on our computer repair page. One-year warranty.
macOS software faults & diagnostics
Kernel panics, boot loops, a Mac that crawls or misbehaves after an update — often software, not hardware. Full diagnostics find the truth, and issues are resolved (macOS reinstallation included where needed) with your data preserved wherever possible.
Mac data recovery
Failing SSD, a Mac that won’t boot, files deleted in error — years of work and memories at risk. Data recovery for Macs with failing or failed storage runs at every branch; outcomes hang on the nature of the fault, and the technician tells you frankly what stands a chance of coming back before work starts.
MacBook repair cost and pricing
Mac repairs span a wide range of complexity and parts cost, and the pricing honestly reflects that — what never varies is that the quote comes first. It is confirmed with you before any work starts, covers the parts options where a choice exists, and is exactly what you pay at collection. Full transparency on costs and on what is achievable for your specific model, every time.
Call into your nearest branch, or put your model through the online booking tool and the estimate comes back in moments.
Mac repairs with the precision Apple hardware deserves
A Mac represents a serious investment, and repairing one demands care and knowledge that not every repair shop can offer. The hardware-software integration of macOS, the proprietary components running through the range, and the mounting complexity of Apple Silicon all call for a technician who genuinely understands Apple products — not one who treats a MacBook like any other laptop.
Our technicians work on Macs constantly, across everything from routine screen and battery swaps to liquid damage assessment and logic board diagnostics, at an award-winning repair business with branches spanning England and Scotland. What is achievable never gets overstated; work we are not confident in never happens without you knowing first; and every completed repair carries a clear one-year warranty.
Our Mac repair warranty
One-year warranty
A full year of cover accompanies every Mac repair we complete — screens, batteries, SSDs, keyboards, charging ports, trackpads, thermal maintenance, the lot. The cover belongs to the specific fault repaired; new physical damage, liquid finding its way in afterwards, and unrelated faults developing on their own sit outside it. Complete terms are on our warranty page.
MacBook repair near me: every branch in the network
Mac repairs run at all ten UK stores — head to whichever is closest:
Bournemouth
Colchester
Farringdon
Glasgow
Norwich
Romford
Stoke-on-Trent
Surrey Quays
Whetstone
Wolverhampton
Find full details for each branch via the store locator.
What makes a CrC Repair® Mac repair different?
The complete Apple Mac range
MacBook Air, Pro and Neo, Mac Mini, Mac Studio, iMac and Mac Pro — every Intel and Apple Silicon generation, at every branch in the UK.
Genuine Apple Service Pack parts
Apple-specification components stocked network-wide — recognised by macOS as authentic, with diagnostics, display management and battery reporting all intact.
Apple Silicon expertise
M-series Macs are architecturally unlike anything else. Our technicians know the repair considerations — and the honest limits — and tell you exactly where your machine stands.
Data recovery on site
A failing drive or a Mac that won’t boot needn’t mean losing everything. Recovery is assessed honestly at every branch before a penny is committed.
Insurance approved
Putting the Mac repair through your insurance? Approval is held network-wide and any branch can process the claim.
Transparent pricing
Quote confirmed first, parts options explained, nothing done without your explicit approval — and no surprises when you collect.
Mac repairs we’re proud of
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