Whether your MacBook screen has cracked, your battery is no longer lasting through a working day, your keyboard has developed a fault, or your Mac simply won’t boot, Pocket Geek Bournemouth by CrC Repair® has the expertise to diagnose and repair it. Our Bournemouth technicians are experienced across the full range of Apple Mac products — from MacBook Air and MacBook Pro laptops through to Mac Mini, Mac Studio, iMac, and Mac Pro desktop systems — covering both Intel and Apple Silicon generations.

Apple Mac repairs require a level of technical knowledge that goes beyond standard laptop repair. The integration between Apple’s hardware and macOS, the proprietary components used across the range, and the increasing complexity of Apple Silicon-based machines all demand a technician who understands Apple products specifically. At Pocket Geek Bournemouth by CrC Repair®, that’s exactly what you get.

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For customers who want their Apple Mac repaired to the closest possible standard to an Apple repair, we offer Genuine Apple Service Pack parts across a range of Mac repair types. Genuine Apple Service Pack components are manufactured to Apple’s exact specification and are recognised by macOS as authentic — ensuring full compatibility with Apple’s own diagnostics, battery health reporting, and display management.

Standard quality parts are also available for customers where budget is the primary consideration. Both options are available at our Bournemouth store and our technicians will explain the difference clearly before any work begins, so you can make the right choice for your device.

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We repair the full range of Apple Mac products, covering both Intel and Apple Silicon (M1, M2, M3, and M4) generations:

• MacBook Air (Intel) — all Intel generations
• MacBook Air M1 (2020)
• MacBook Air M2 (2022, 2023)
• MacBook Air M3 (2024)

• MacBook Pro (Intel) — 13-inch, 14-inch, 15-inch, and 16-inch Intel generations
• MacBook Pro M1, M1 Pro, M1 Max (2021)
• MacBook Pro M2, M2 Pro, M2 Max (2022, 2023)
• MacBook Pro M3, M3 Pro, M3 Max (2023, 2024)
• MacBook Pro M4, M4 Pro, M4 Max (2024)

• MacBook Neo models as released

• Mac Mini (Intel) — all Intel generations
• Mac Mini M1 (2020)
• Mac Mini M2 and M2 Pro (2023)
• Mac Mini M4 and M4 Pro (2024)

• Mac Studio M1 Max and M1 Ultra (2022)
• Mac Studio M2 Max and M2 Ultra (2023)
• Mac Studio M4 Max and M4 Ultra (2025)

• iMac (Intel) — all Intel generations including 21.5-inch and 27-inch models
• iMac M1 24-inch (2021)
• iMac M3 24-inch (2023)
• iMac M4 24-inch (2024)

• Mac Pro (Intel) — 2019 tower and rack configurations
• Mac Pro M2 Ultra (2023)

Not sure if we cover your specific Mac model? Just pop in or get in touch — if we can source the part, we can carry out the repair.

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A cracked, flickering, or dead MacBook display is one of the most common and most disruptive Mac faults. Whether it’s a hairline crack on a MacBook Air screen, a backlight failure on a MacBook Pro, or a Liquid Retina XDR panel that has developed a fault, our Bournemouth technicians can source and fit a quality replacement screen. We offer both standard quality panels and Genuine Apple Service Pack displays for compatible models. All MacBook screen replacements are covered by our one-year warranty.

MacBook batteries degrade over time and with cycle count. If your MacBook is no longer running away from a power socket for a meaningful period, shuts down unexpectedly under load, or macOS is showing a “Service Recommended” battery warning, a battery replacement will restore its portability and performance. We offer both standard replacement batteries and Genuine Apple Service Pack batteries. Note that on Apple Silicon MacBooks the battery is more tightly integrated than on Intel models — our technicians are experienced with both. Battery replacements are covered by our one-year warranty.

A failing SSD is a serious fault — it can result in data loss, an inability to boot, or severe performance degradation. On Intel MacBooks, SSD replacement or upgrade is a straightforward process. On Apple Silicon MacBooks, the SSD is soldered to the logic board, which means SSD replacement requires logic board-level work — our team will give you an honest assessment of what is possible for your specific model. SSD replacements and upgrades carry a one-year warranty.

MacBook keyboards — particularly the butterfly mechanism keyboards used on certain Intel MacBook Pro models — are notoriously susceptible to dust ingress and key failure. We replace keyboards across the full MacBook range, including the more recent Magic Keyboard designs on Apple Silicon models. Keyboard replacements carry a one-year warranty.

A MacBook that won’t charge, charges intermittently, or is not being recognised by its charger typically has a faulty MagSafe or USB-C charging port. Our technicians can repair or replace charging ports across the MacBook range, restoring reliable power delivery. Charging port repairs carry a one-year warranty.

An unresponsive, erratic, or physically damaged MacBook trackpad significantly impacts usability. Our Bournemouth technicians can assess and repair trackpad faults across the MacBook range, including the Force Touch trackpad on modern models. Trackpad repairs carry a one-year warranty.

Liquid damage is one of the most common and most serious MacBook faults — and one that requires immediate attention. If liquid has been spilled on your MacBook, power it off immediately and bring it into our Bournemouth store as soon as possible. Do not attempt to charge or power it on after a spill. Our technicians will carry out a thorough assessment, clean the logic board and affected components, and advise honestly on the extent of the damage and the best course of action.

Over time, dust accumulates inside a MacBook’s cooling system, restricting airflow and causing the CPU and GPU to run hotter than intended. On Intel MacBooks in particular, degraded thermal paste compounds this problem. A professional internal clean combined with fresh thermal paste can significantly reduce temperatures, eliminate fan noise, and restore performance that has been impacted by thermal throttling. Fan cleaning and thermal paste replacement carries a one-year warranty.

iMac screen repairs are among the more complex Mac repairs due to the integrated all-in-one design. Whether it’s a cracked display, a backlight fault, or a display that has developed dead pixels or image retention, our Bournemouth technicians can assess and repair iMac display faults across Intel and Apple Silicon models. iMac screen repairs carry a one-year warranty.

Desktop Mac repairs — including RAM upgrades on compatible Intel models, SSD replacement, port repairs, and fan cleaning — are carried out by our Bournemouth team to the same professional standard as our MacBook repairs. Apple Silicon Mac desktops have more limited upgrade paths than Intel models, and our technicians will always give you an honest assessment of what is possible for your specific machine before any work begins.

If your Mac is running slowly, crashing, stuck in a boot loop, displaying kernel panics, or failing to start up correctly, the root cause may be software rather than hardware. Our technicians can run a full diagnostic to identify the issue and resolve software faults — including macOS reinstallation where necessary — without losing your data where possible.

A Mac that won’t boot, a failing SSD, or an accidental deletion can put your important files, documents, photos, and projects at risk. Our Bournemouth team offer a data recovery service for Mac computers with failing or failed storage. Recovery outcomes depend on the nature and extent of the fault — our technicians will assess the situation and give you an honest picture of what is recoverable before any work begins.

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Apple Silicon MacBooks and Mac desktops — those powered by M1, M2, M3, and M4 chips — are fundamentally different in architecture from Intel models and present specific repair considerations worth understanding.

On Apple Silicon Macs, the CPU, GPU, RAM, and Neural Engine are all integrated onto a single chip — the System on a Chip (SoC). The SSD is also soldered directly to the logic board rather than being a removable module. This means that component-level upgrades that were straightforward on Intel Macs — such as adding more RAM or swapping out the SSD — are not possible on Apple Silicon models without logic board-level work.

What this means in practical terms is that screen replacements, battery replacements, keyboard replacements, charging port repairs, and physical damage repairs are all still very much achievable on Apple Silicon Macs and carried out by our Bournemouth team regularly. Logic board-level faults are more complex, and our technicians will always give you a clear and honest assessment of the repair options and associated costs before any work begins.

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We believe in transparent, upfront pricing. Before any work begins, you’ll receive a clear quote with no hidden fees and no surprises. Pricing varies by Mac model, fault type, and choice of parts where applicable. Mac repairs are generally more involved than phone or tablet repairs and pricing reflects the complexity of the work — but we will always be upfront about costs before touching your device. Pop into Pocket Geek Bournemouth by CrC Repair® or use our online booking tool for a fast estimate.

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Apple Mac repairs — particularly on the latest Apple Silicon models — are not something every repair shop is equipped to handle correctly. At Pocket Geek Bournemouth by CrC Repair®, we are an established repair business with stores across the UK and our Bournemouth technicians work on Apple Mac products regularly across the full range of models and generations.

We understand the specific requirements of Apple hardware. We know which repairs are straightforward and which require careful assessment before committing to a course of action. We don’t overstate what’s possible, we don’t understate the complexity of a repair to win the job, and we don’t carry out work we’re not confident in without telling you first. Every Mac repair is carried out professionally, transparently, and backed by a one-year warranty.

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All Mac repairs carried out at Pocket Geek Bournemouth by CrC Repair® are covered by our one-year warranty. This includes screen replacements, battery replacements, SSD replacements, keyboard replacements, charging port repairs, trackpad repairs, fan cleaning, and all other repair work. Warranty cover applies to the specific fault that was repaired and does not cover new physical damage, liquid ingress after the repair, or unrelated faults that develop independently. For full warranty terms, visit our warranty page.

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We repair MacBook Air, MacBook Pro, MacBook Neo, Mac Mini, Mac Studio, iMac, and Mac Pro — covering both Intel and Apple Silicon generations — all under one roof at our Bournemouth store.

For customers who want their Mac repaired to the closest possible standard to an Apple repair, we offer Genuine Apple Service Pack parts across a range of repair types.

Apple Silicon Macs require specific knowledge and a different approach to Intel models. Our Bournemouth technicians understand the architecture and repair considerations of M-series Macs and will always give you an honest assessment of what is achievable on your specific machine.

We offer a data recovery service for Macs with failing or failed storage. Your work, photos, and files matter — our team will do everything possible to recover them.

You’ll receive a clear quote before we start. We will never carry out additional work without your approval and there are no hidden charges.

Our store is easy to reach from Boscombe, Westbourne, Charminster, and the surrounding area. Walk-ins are welcome, or book ahead online to secure your slot.

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We let our work speak for itself. Below are a few examples of Mac repairs carried out by our Bournemouth team.

[Before/After Image 1]

• Before alt text: “Cracked MacBook Pro screen before repair at Pocket Geek Bournemouth by CrC Repair®”
• After alt text: “MacBook Pro after professional screen repair at Pocket Geek Bournemouth by CrC Repair®”

[Before/After Image 2]

• Before alt text: “MacBook with liquid damage before repair at Pocket Geek Bournemouth by CrC Repair®”
• After alt text: “MacBook after professional liquid damage repair at Pocket Geek Bournemouth by CrC Repair®”

[Before/After Image 3]

• Before alt text: “iMac with display fault before repair at Pocket Geek Bournemouth by CrC Repair®”
• After alt text: “iMac after professional display repair at Pocket Geek Bournemouth by CrC Repair®”

Every repair you see here was carried out by our trained Bournemouth technicians using quality parts, backed by our one-year repair warranty.

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Common MacBook repairs such as screen replacements, battery swaps, and keyboard replacements are typically completed the same day or within 24 hours at Pocket Geek Bournemouth by CrC Repair®. More complex repairs such as liquid damage assessment, logic board diagnosis, or data recovery may take longer, and our team will give you a realistic timeframe before any work begins.

No appointment is necessary — walk-ins are always welcome. If you’d prefer to secure your slot and avoid any wait, you can book online in advance.

Yes — our Bournemouth technicians are experienced with Apple Silicon MacBooks across all M-series generations. Screen replacements, battery replacements, keyboard replacements, and charging port repairs are all carried out on Apple Silicon models. Our team will always give you an honest assessment of what is achievable on your specific machine before any work begins.

On Intel MacBooks, SSD upgrades are possible on models with removable storage. On Apple Silicon MacBooks, RAM and SSD are integrated onto the logic board and cannot be upgraded after purchase. Our technicians will advise you on what upgrade options are available for your specific model.

Power it off immediately and do not attempt to charge or restart it. Bring it into our Bournemouth store as soon as possible. The sooner we assess liquid damage, the better the chance of a full recovery. Our technicians will carry out a thorough assessment and advise on the best course of action.

Standard quality replacement parts restore full functionality to your Mac. Genuine Apple Service Pack parts are manufactured to Apple’s exact specification and are recognised by macOS as authentic — ensuring full compatibility with Apple diagnostics, battery health reporting, and display management. Both options are available and our team will explain the difference before any work begins.

In many cases, yes — data can often be recovered from a Mac that won’t boot, provided the storage has not failed completely. Bring your Mac into our Bournemouth store and our technicians will assess the situation and give you an honest picture of what is recoverable before any work begins.

Yes — we repair the full range of Apple Mac products including iMac, Mac Mini, Mac Studio, and Mac Pro, covering both Intel and Apple Silicon models.

All Mac repairs carried out at Pocket Geek Bournemouth by CrC Repair® are covered by a one-year warranty. This includes screen replacements, battery replacements, SSD replacements, keyboard replacements, charging port repairs, and all other repair work. Faults caused by physical damage or liquid ingress after the repair are not covered. See our warranty page for the full terms.

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Don’t let a faulty Mac disrupt your work, creativity, or study. Bring your device into Pocket Geek Bournemouth by CrC Repair® and our expert team will have it diagnosed and repaired as quickly as possible. Walk-ins welcome, or book online to secure your preferred slot.