Console repair for every platform and generation
Console repair across the UK — every platform, every generation
A dead console has a way of ruining plans — the ranked session you’d been building towards, the co-op night with friends, or simply an hour to yourself after work. We handle console repair for every major platform and every generation at Pocket Geek by CrC Repair®, at all ten stores in our UK network. Home consoles, handhelds and controllers alike, repaired by trained technicians using quality parts and covered by a one-year warranty.
A PS5 that refuses to read discs, a Switch with Joy-Con drift, a Series X putting nothing on the TV, a Steam Deck with a cracked panel: these are the jobs on our benches on any given day. Whatever you play on, there is a good chance we can bring it back.
Book your console repair online, message us below, or bring the machine into your nearest branch.
Tell us what your console is doing
Consoles we repair
PlayStation repair
Every PlayStation home console is supported at all our stores — our PlayStation repair page goes into more detail:
Xbox repair
Microsoft’s full home console line-up, current and classic, with more on our Xbox repair page:
Nintendo Switch repair & older Nintendo systems
Nintendo hardware old and new, home and handheld — see Nintendo repair for the full picture:
Steam Deck repair & PC handhelds
The modern handheld PC wave, plus Sony’s portables:
Can’t see your console or model? Ask at any Pocket Geek by CrC Repair® branch and you will get a quick yes or no.
Console faults we fix every day
HDMI port repair
Console powers up, television shows nothing: the single most common hardware fault across the network, and nine times in ten the HDMI port is to blame. It is a known weak point on the PlayStation 4 and PlayStation 5, and turns up regularly on the Xbox One and Series X too. We replace HDMI ports across all major home consoles and restore a stable full-resolution connection, with a one-year warranty.
Disc drive repair and replacement
Whether the drive rejects discs, can’t read them, grinds and clicks through every load or refuses to eject, we can fix it on PlayStation, Xbox and Nintendo machines. One thing worth knowing: PS5 disc drive replacement involves Sony’s drive pairing process, which our team will walk you through before starting. One-year warranty applies.
Overheating and fan cleaning
Shutdowns mid-session, overheating warnings, or a fan that never drops below jet-engine: dust in the cooling system is nearly always the answer, often with dried thermal paste making it worse on older machines. The PS4, Xbox One and ageing Wii U are the usual suspects. We strip the unit down, clean the heatsink and fan assembly properly, renew the paste where needed and rebuild it — shutdowns gone, temperatures normal. Covered for one year.
Controller repair — stick drift and buttons
Stick drift is gaming’s most universal irritation: your character wandering off while your thumbs are nowhere near the stick. DualSense and DualShock 4 pads, Xbox Wireless Controllers and Nintendo Joy-Cons are all prone to it, and Joy-Con drift repair is among our most requested jobs. We repair or replace the affected stick components to restore accurate input, and also handle dead buttons, broken triggers, worn grips and failing controller charging ports. One-year warranty included.
Handheld screen repair
Cracked handheld displays are among the most frequent repairs across our stores. A Switch OLED that met a hard floor, a Steam Deck panel shattered in a bag, impact damage on a ROG Ally, or a Game Boy screen faded by the decades — we source quality replacement panels and fit them to a professional standard. See our screen repair service for displays on other devices. One-year warranty applies.
Handheld battery replacement
A portable console that only works tethered to the mains has rather lost the plot. We fit new batteries in the Switch, ROG Ally, Steam Deck, Legion Go, MSI Claw, PSP, PS Vita and other handhelds, restoring proper away-from-the-socket playtime. More on cells and capacity on our battery replacement page. One-year warranty included.
Charging port repair
Handhelds and controllers that won’t charge, only charge at one precise cable angle, or keep dropping the connection have a worn or damaged port. Worn or broken ports on a Switch, Legion Go, Steam Deck, MSI Claw, ROG Ally or similar handheld are repaired or swapped in any of our stores, and the fix is covered for a year.
Power fault repair
No power at all, powers on then dies instantly, beeps and quits, or hangs forever on the startup screen — the causes range from a failed power supply to a logic board fault or corrupted system software. We diagnose thoroughly before advising, rather than guessing at parts. One-year warranty applies.
SSD and storage upgrades
Adding an M.2 SSD to a PS5, swapping a failing Xbox One hard drive, or reworking Switch storage — we handle storage replacements and upgrades across supported consoles at all our UK stores. One-year warranty applies.
Software faults and system diagnostics
Recurring error codes, PSN or Xbox Live connection trouble, PS4 database corruption, eShop errors, updates that never finish, and consoles stuck in safe mode or looping at boot are all regular work for us. Where a full system software reinstallation is needed we discuss data backup first. Covered for one year.
Retro console repair — not just the current generation
Plenty of repair shops stop at whatever launched most recently. We don’t. Retro console repair covers the Nintendo 64, Super Nintendo and original Game Boy right through to the PlayStation 2, PlayStation 3 and Xbox 360. Whether it’s the machine you grew up with or part of a retro collection, bring it in for a look and a straight answer on what is possible.
That era is best known for two failures, each named after its warning light — the Xbox 360 shows a red ring, the PS3 a yellow light — and we take both on, using GPU reflow or reball where it suits the fault. You get an honest view of the chances and the options before any work starts. Because it is soldering, the guarantee on it runs for three months, unless a different period is written on your quote.
Genuine and OEM parts for console repairs
Quality replacement parts go into every console repair at every store in the network. Where parts authenticity matters most to you — and it often does on current generation hardware like the PlayStation 5 and Xbox Series X — we can supply genuine and OEM-specification components that meet or exceed the manufacturer’s original specification. Whatever goes into your console, you will know about it before we fit it.
Console repair cost: agreed before we open anything
You approve a price first, always. That is how every console job runs across the network — no hidden charges, and nothing extra waiting for you at the counter. What it costs depends on the console, the model and the fault in front of us.
Pop into a branch or run your console through the online booking tool to see a rough figure straight away.
Repairs done to the standard the hardware deserves
Modern consoles — the PlayStation 5 and Xbox Series X especially — are dense pieces of engineering: custom silicon, high-speed storage, cooling architecture designed to the millimetre. Opening one properly takes the right tools, the right knowledge and real care on the way back together. A careless repair adds faults rather than removing them, and mishandled components can be damaged beyond recovery.
We have been doing this a long time: an award-winning repair company with branches through England and Scotland. Joy-Con drift fix, PS5 HDMI port replacement, Game Boy screen swap — every platform, every generation, the same professional standard at every store. We don’t rush, we don’t guess, and the one-year warranty on the finished job says what we think of the work.
Our console repair warranty
One-year warranty
Every repair we do — HDMI ports, disc drives, fan cleaning and thermal work, controller repairs, handheld screens, batteries, charging ports and storage upgrades — is covered for twelve months. The exception is soldering: Red Ring of Death and Yellow Light of Death reflow or reball work is covered for three months, or for whatever period your quote shows. Cover is for the fault we put right. New knocks, liquid finding its way in later, or a different failure entirely are not part of it — see the full terms on our warranty page.
Console repair near me: ten UK stores
Console repairs are carried out at every branch in the network. Pick the one closest to you:
Bournemouth
Colchester
Farringdon
Glasgow
Norwich
Romford
Stoke-on-Trent
Surrey Quays
Whetstone
Wolverhampton
Every branch page shows its address, hours and directions — or head to the store locator.
Why gamers pick CrC Repair® for console repair
Every platform covered
From PlayStation, Xbox and Nintendo to handheld PCs and Sony’s portables, every store handles the lot.
Retro consoles welcome
Game Boy and N64 through to PS2, PS3 and Xbox 360 — hardware most shops turn away. Every console deserves a shot at being fixed.
Controller repair specialists
Stick drift, broken triggers, dying charging ports — among our most frequent jobs, sorted quickly and reliably on every platform.
Handheld expertise
Handheld gaming PCs need a different approach from home consoles, and our technicians have the tools and the practice for them.
Insurance approved
We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Quick turnaround
Most console repairs are done the same day or inside 24 hours, and you will always get a realistic timeframe before we begin.
Console repairs we’re proud of
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