MacBook repair in Norwich — Air and Pro fixed by local technicians
MacBook repair Norwich — talk to the person fixing it
With a MacBook, you want to know who’s opening it and what they’re doing. Pocket Geek Norwich by CrC Repair® provides MacBook repair in Norwich face to face at 22a White Lion Street, opposite Primark — you explain the problem to a technician, get a diagnosis and agree a fixed price before anything happens.
We work on MacBook Air and MacBook Pro, 11 to 16 inches, from Intel models through every M-series generation. Screens, batteries, keyboards and trackpads, charging faults, overheating, macOS problems and liquid damage are repaired here, and all our Mac work carries a year’s guarantee.
Open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm. Assessment is free — call in or book a MacBook repair online.
Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews
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Find a repair for your device
MacBooks we repair in Norwich
Air and Pro, current and older where parts are made:
For Windows laptops, see laptop repair Norwich, and for desktops, computer repair Norwich. How we repair Macs across the group is explained on our MacBook repair page.
Why Intel and M-series MacBooks are repaired differently
Apple silicon reshaped the MacBook’s insides. Components are packed more tightly on M-series boards and the batteries are glued down much harder than in Intel models, so removing one safely calls for patience and the proper technique.
Screen construction also changes from one generation to the next: certain Macs take a bare panel, while others need a complete lid assembly. Pinning down your precise model up front keeps the quote honest.
MacBook faults we fix in Norwich
Diagnosis first, then a fixed quote:
MacBook screen repair Norwich
Cracks, lines, dark shadows or a backlight that flickers. We fit a panel or a complete display unit, whichever your MacBook requires, then check brightness and True Tone. One-year cover; other devices are on screen repair Norwich.
MacBook battery replacement Norwich
Service Recommended, poor runtime or random shutdowns. M-series batteries are firmly bonded and removed carefully. Guaranteed for twelve months — see battery replacement Norwich.
Keyboard and trackpad repairs
Keys that double-type or don’t respond, and trackpads that won’t click, are repaired with parts for your model year, with a year’s guarantee.
MagSafe and USB-C charging
If your Mac won’t charge, charges on and off or has a dead port, we test whether it’s the port, the power circuit or the board before repairing — twelve months’ cover.
Spills and liquid damage
Drinks are one of the main reasons Macs come to us. Switch it off, unplug it and bring it in quickly so we can clean the board before corrosion develops.
Overheating and macOS faults
Intel Macs that run hot and loud usually need their vents cleaned and thermal paste renewed. We also fix stuck updates, boot loops and slowness, and can reinstall macOS while keeping your files.
Sell your MacBook in Norwich
Upgraded to a new Mac?
Valued on its spec
Chip, RAM, storage and condition set the offer — even a faulty MacBook is worth asking about.
Paid on the day
If you’re happy with the price, we pay you during the visit. Read our we buy page; for models not listed, message us and we’ll get back within 24 hours.
Getting it ready
Before visiting, save your data to Time Machine or iCloud, then remove the Mac from your Apple account. Or trade it in against a refurbished laptop.
Refurbished laptops for sale in Norwich
A tested laptop for less than a new one:
Tested by Mac technicians
Our refurbished laptops and other devices pass inspection by the technicians who fix Macs at this branch before they’re sold.
Covered for two years
Every refurbished laptop we sell in Norwich comes with a two-year guarantee.
How much is MacBook repair in Norwich?
A battery for a small Air and a screen for a 16-inch Pro are at opposite ends of the scale, so one price list wouldn’t be much use. We inspect your Mac and give you a single all-in price that won’t change.
For an estimate first, try our MacBook booking page, or ask us in the shop.
MacBook repair with the right tools — not a pop-up job
Mistakes come easily when working on a MacBook: tiny pentalobe and Torx screws, fragile flex cables, strong adhesive and dense boards. We use the technique and tools each generation needs, and check the screen, keyboard, trackpad, charging, Wi-Fi, Bluetooth and cameras before handing it back.
Behind us is CrC Repair®, a ten-branch UK group fixing Apple kit since 2004. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Read more about our process under high-quality repairs.
Guarantee on MacBook repairs in Norwich
All Mac work
One-year warranty
From a new display or cell to a keyboard, a port or a spill clean-up, you’re protected for a year.
Same problem again?
Free fix
If the problem we repaired reappears within the year, bring the Mac back and we’ll put it right at no charge.
New damage after collection isn’t included. Full terms: repair warranty.
Visiting our MacBook repair shop in Norwich
Find us at 22a White Lion Street, Norwich, NR2 1PX, facing Primark, with Norwich Castle close by. Our opening days are Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm; we’re closed on Mondays, Thursdays and Sundays.
City-centre shop
On White Lion Street, across from Primark.
Close to Norwich Castle
Easy to reach from the Castle.
MacBook repair near me?
Mac owners bring their laptops from Heigham Grove, Riverside, Earlham, Thorpe End and Old Catton.
More on the branch: Norwich store page. Every location: store locator.
Why Norwich Mac owners choose us
Intel and Apple silicon
Air and Pro repaired locally.
Fixed price
Agree the quote before we begin.
Fully tested
Screen, keys, ports and wireless checked.
Twelve months’ cover
On every MacBook repair.
We buy old Macs
Same-day payment when you upgrade.
5.0 on Google
140 customers have left a review — see them underneath.
MacBook repairs from our Norwich shop
Before and after on recent Macs:
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Repaired on White Lion Street with a one-year guarantee.