Computer repair in Norwich — desktop PCs, iMacs and upgrades

Computer repair Norwich — found, explained, fixed

A desktop that won’t boot or keeps crashing can hold up a business, a dissertation or a whole family. Pocket Geek Norwich by CrC Repair® handles computer repair in Norwich at 22a White Lion Street, opposite Primark, repairing family and business desktops, gaming rigs, iMacs and all-in-one PCs.

We track down power failures, no-display faults, blue screens, failing hard drives, noisy fans, viruses and slow Windows installations, and we upgrade older machines with SSDs, more memory or a better graphics card. Twelve months’ cover comes with every computer repair.

The shop is open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm. Diagnosis is free — bring your PC in or book your computer repair online.

Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews

Describe your PC problem to us

Book a computer repair in Norwich

Power supplies, SSD upgrades and Windows reinstalls are often completed the same day.

Book a computer repair Call 01603 853209

Viruses, Windows and software problems

Plenty of PC faults are fixed without buying parts:

Virus and malware removal

Redirected searches, fake security alerts and a PC that suddenly crawls. We clean it out and install decent protection.

Windows repair and reinstall

If Windows can’t be rescued, we save your files and do a fresh install of Windows 11 or 10 with the right drivers.

Update and driver faults

Failed updates and clashing drivers cause a lot of crashes, and sorting them out needs no new hardware.

Desktop hardware faults we fix in Norwich

Your symptoms, and what we’ll test:

Won’t power on or no picture

Nothing at all, or fans spinning with a blank monitor. We test the power supply, RAM and graphics card before looking at the motherboard, and the finished repair is guaranteed for a year.

Random restarts

Shutting down during games or heavy work often means a failing power supply, which can damage other parts. We fit a properly rated unit with twelve months’ cover.

Blue screens and graphics glitches

Crash screens, strange artefacts or a graphics card that disappears. Memory is checked stick by stick, and GPUs are cleaned or replaced, with a one-year guarantee.

Motherboard problems

Dead USB ports or RAM slots the BIOS can’t see may point to the board. We rule out cheaper causes before ever recommending a replacement.

Failing drives

Clicking noises, painfully slow start-up or files that won’t open. We replace the drive and copy across whatever can be read, with twelve months’ cover.

Heat and fan noise

Years of dust make fans roar and temperatures climb. A thorough clean and new thermal paste cool it back down, guaranteed for a year.

Upgrades to get more from your PC

Often a better use of money than a new machine:

SSD upgrade

Swapping an old hard drive for an SSD makes start-up and everyday use dramatically quicker, and your files move over with it.

More memory

If lots of browser tabs and a video call bring the PC to a crawl, extra RAM is usually the answer.

Graphics card and CPU

For modern games, photo and video editing or extra monitors. We check the power supply and board are up to it before ordering parts.

Sell your computer in Norwich

Replacing your PC or laptop?

An offer in store

We’ll look at the specification and condition and make you an offer there and then.

Paid the same day

Accept and payment is made during your visit. The we buy page shows what we take — for anything not shown, drop us a message and expect an answer inside 24 hours.

Back up first

Copy off anything you need before selling. The offer can also be spent on a refurbished laptop.

Refurbished devices for sale in Norwich

Ready to move on from the old tower?

Checked by our technicians

All our refurbished devices are tested by the same people who carry out our repairs before they’re sold.

Two-year guarantee

Refurbished devices sold at this branch carry a two-year guarantee.

What does computer repair cost in Norwich?

Removing a virus costs far less than fitting a new graphics card, so we don’t guess at a price until we’ve found the fault.

The quote you agree is final. For a guide, visit our computer repair booking.

Proper fault-finding — not a pop-up job

Swapping parts until a PC starts working is an expensive way to repair it. We find the actual fault, replace only what has failed, talk you through the diagnosis and run the PC under heavy load before it goes home.

Pocket Geek Norwich is one of the ten CrC Repair® shops, a business that has been fixing computers since 2004. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

Read about how we work: high-quality repairs.

Computer repair warranty in Norwich

Parts we fit

One-year warranty

Every component we install carries twelve months’ cover.

Our workmanship

One-year warranty

The work we carry out — fixes, upgrades, servicing — is covered for twelve months too.

New damage and unrelated faults aren’t included; see the repair warranty.

Bringing your computer to us in Norwich

We’re at 22a White Lion Street, Norwich, NR2 1PX in the city centre, facing Primark, close to Norwich Castle. We open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm; closed Monday, Thursday and Sunday.

Opposite Primark

Our shop is on White Lion Street.

Near the Castle

Norwich Castle is just round the corner.

Computer repair near me?

Homes and small businesses bring PCs from Catton, Lion Wood, Lakenham, Hellesden and Sprowston.

Branch information lives on the Norwich store page; to find the nearest alternative, try our store locator.

Why Norwich trusts us with its computers

We find the fault first

No guesswork, no wasted parts.

Honest upgrade advice

We’ll say if a new PC is the better buy.

PCs, iMacs, all-in-ones

Home, office and gaming desktops.

One-year guarantee

On parts and labour.

Trade in or trade up

We buy old machines and sell tested refurbs.

5.0 on Google

From 140 reviews — read them below.

Computer repair Norwich — FAQs

Why won’t my desktop computer turn on?
The usual suspects are the power supply, a stick of RAM, the graphics card or the motherboard. We test them starting with the most likely and least expensive, so you never pay for a part that wasn’t at fault.

What causes blue screens and random restarts?
Faulty memory, an overheating or failing graphics card, a weak power supply, a dying drive or driver conflicts. We test each in turn under load to find the real cause rather than guessing.

Is it worth upgrading an old PC?
Frequently, yes. An SSD in place of a hard drive and some extra RAM can make a slow tower feel responsive again for a fraction of the cost of a new computer. After checking the board and PSU, we’ll give you a straight answer on whether it makes sense.

Can you remove a virus without losing my files?
Usually. We remove the malware and set up protection. If Windows is too badly damaged, we save your files first and then reinstall it cleanly.

Do you repair iMacs and all-in-one PCs?
Yes. We replace iMac and all-in-one screens, fit new storage and memory, fix power issues and install SSDs. MacBooks are covered on MacBook repair Norwich.

Do you buy old computers?
We do. We value it on its specification and condition, and if you accept, you’re paid that day. See how we buy devices, and message us if yours isn’t listed.

How long are computer repairs guaranteed?
Twelve months on our repair work and every part we install. See the repair warranty for the terms.

Where can I get my computer repaired in Norwich?
22a White Lion Street, NR2 1PX, opposite Primark. Open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm.