Laptop repair in Norwich — Windows and gaming laptops fixed in the city centre

Laptop repair Norwich — free diagnosis, fixed prices

A broken laptop can stop work, coursework and even the weekly food shop in its tracks. Pocket Geek Norwich by CrC Repair® carries out laptop repair in Norwich at 22a White Lion Street, in the city centre opposite Primark, starting with a free diagnosis.

We repair Dell, HP, Lenovo, Asus, Acer and other Windows laptops, including gaming models. Cracked screens, tired batteries, snapped hinges, faulty keyboards and charging sockets are replaced; overheating, slow drives, infections and lost files are sorted too. All laptop repairs carry a one-year guarantee.

The shop is open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm. Bring your laptop in, or book a laptop repair online.

Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews

Ask our laptop technicians

Book a laptop repair in Norwich

Many screen, battery and SSD jobs are completed the same day.

Laptop faults we repair in Norwich

The hardware problems we deal with most:

Laptop screen repair Norwich

A lid closed on a pen, a laptop dropped off the sofa or pressure in a bag. We fit a panel with the same resolution, refresh rate and touch function as the original, guaranteed for a year. See screen repair Norwich.

Laptop battery replacement Norwich

Minutes of runtime, sudden shutdowns or a bulging battery raising the trackpad — stop using it if you see that. Replacement cells carry twelve months’ cover; details on battery replacement Norwich.

Broken hinges and lids

A loose or seized hinge quickly cracks the frame and damages the screen cable. We replace hinges, bezels and lid covers for your model, with a year’s guarantee.

Keyboards and touchpads

Missing letters, sticky keys after a spill or a touchpad that won’t click. Model-specific replacements with twelve months’ cover.

Charging problems

If the charger only works at a certain angle or the laptop won’t charge at all, the DC jack or USB-C port is repaired or replaced, guaranteed for a year.

Overheating and slow start-ups

Loud fans and hot undersides usually mean blocked vents and dried thermal paste, which we clean and replace. A slow boot often means an old hard drive — an SSD, with your files moved over, fixes that.

Laptop makes we fix in Norwich

Home, business and gaming models:

DellXPS · Inspiron · Latitude · Vostro · Precision HPSpectre · Envy · Pavilion · EliteBook · ProBook LenovoThinkPad · IdeaPad · Yoga · Slim AsusZenBook · VivoBook · ExpertBook · ProArt AcerAspire · Swift · Spin · Chromebook SamsungGalaxy Book range Toshiba & SonySatellite · Portégé · Tecra · VAIO Gaming brandsROG & TUF · Legion · Razer Blade · Predator & Nitro · MSI · Omen · Alienware

Own an Apple laptop? Go to MacBook repair Norwich or the national MacBook repair page. Desktop PCs are on computer repair Norwich, and our laptop repair hub covers every branch.

Gaming laptop repair in Norwich

Gaming laptops pack powerful chips into slim bodies, so heat is a constant battle. Once dust builds up and the thermal paste dries out, they throttle and lose frame rate. A full cooling service — strip down, clean, re-paste — gets that performance back.

We also replace high-refresh displays like for like, whether 144Hz, 165Hz or 240Hz, and source the right RGB keyboards and high-wattage chargers for your model.

Software, viruses and lost files

Some laptop problems are fixed without new parts:

Malware and virus clean-up

Adverts appearing out of nowhere, a hijacked search page or a crawling system. The infection is cleared out and decent protection put in place.

Data recovery

Pictures, spreadsheets or essays locked inside a machine that refuses to start. After testing the storage, we give you a frank opinion on the chances before any work.

Windows reinstall

If Windows is too far gone to tidy up, we save your documents first, then start afresh with a new copy of Windows 11 or 10.

Sell your laptop in Norwich

Upgraded and got an old laptop spare?

Valued on the spot

We look at the processor, RAM, storage and condition — broken laptops included — and make you an offer in store.

Paid that day

Agree and the payment is made during your visit. The devices we buy are listed online, and questions about anything missing get an answer within 24 hours.

Trade towards a refurb

Or put the value against one of our refurbished laptops. Back up your data and sign out of your Microsoft account before you bring it.

Buy a refurbished laptop in Norwich

A dependable laptop for less than new:

Fully tested

Our refurbished laptops and other devices have their battery, screen, keyboard, ports and storage checked by our technicians before sale.

Two-year guarantee

Each refurbished laptop sold from our Norwich shop is covered for two years.

What does laptop repair cost in Norwich?

It depends entirely on the job: a malware clean-up, a battery for an everyday laptop and a 240Hz gaming screen are all priced differently. That’s why we diagnose first, free of charge.

Once you’ve agreed the quote, it’s fixed. For a guide price, see our laptop repair booking.

Laptops taken apart the right way — not a pop-up job

Each laptop model has its own screws, hidden clips and fragile ribbon cables. Guessing is how a simple battery swap ends with a broken palm rest. We follow the correct procedure for your model and test everything before you collect.

CrC Repair®, the group behind this shop and nine others, has been repairing computers since 2004. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

Our standards are explained on the high-quality repairs page.

Laptop repair guarantee in Norwich

Screens and batteries

One-year warranty

Twelve months’ cover on new laptop displays and batteries.

All other laptop repairs

One-year warranty

Hinges, keyboards, charging sockets, drives, cooling and board work — a year as well.

It doesn’t extend to fresh knocks or spills — read the repair warranty for everything else.

Bringing your laptop to us in Norwich

Our shop is at 22a White Lion Street, Norwich, NR2 1PX, across the road from Primark, with Norwich Castle roughly a minute away. Our doors are open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm; on Mondays, Thursdays and Sundays we’re shut.

Opposite Primark

We’re on the opposite side of White Lion Street.

Near Norwich Castle

A minute’s walk from the Castle.

Laptop repair near me?

Laptops reach our bench from Mount Pleasant, Hellesden, Thorpe St. Andrews, Lakenham and New Catton.

The Norwich store page has more about this branch; the store locator shows all our shops.

Why Norwich brings laptops to us

All Windows brands

Everyday, business and gaming laptops.

Free diagnosis

Know the fault before you spend anything.

Same-day on common jobs

Screens, batteries and SSDs, parts permitting.

One-year guarantee

On every laptop repair.

Buy and sell

Cash for your old laptop, two years’ cover on refurbs.

5.0 on Google

From 140 customer reviews — read them below.

Laptop repair Norwich — FAQs

Which laptop brands can you repair?

Virtually any Windows machine, from everyday Dells, HPs and Lenovos to gaming models by MSI, Razer or Alienware — the brand list further up shows the regulars. MacBooks have a dedicated page of their own.

My laptop takes ages to start — can you speed it up?

Usually. Typical reasons include a spinning disk nearing the end of its life, a shortage of RAM, hidden malware or a Windows setup cluttered with old programs. We test to find out which, and moving to an SSD often makes an older laptop feel new.

What should I do after spilling a drink on my laptop?

Switch it off, unplug the charger, turn it upside down and don’t try to power it back on. Bring it to us as soon as we’re open — liquid can reach the motherboard under the keyboard, and fast cleaning improves the odds.

Can you recover files from a dead laptop?

In many cases. We test the drive first and tell you what’s likely to be recoverable before you commit to anything.

How long does a laptop repair take?

Screens, batteries and SSD upgrades are often done within the day when parts are available. Hinges and model-specific parts may need ordering; we’ll give you a realistic timescale at drop-off.

Will you buy my old laptop?

Very possibly. We base the offer on the processor, RAM, storage and condition. Say yes and payment is same-day, or the sum can be knocked off a refurbished laptop. See selling your laptop to us.

How long are laptop repairs guaranteed?

Every laptop repair, displays and batteries too, comes with twelve months’ cover on the part and the work. Terms: repair warranty.

Where can I get my laptop repaired in Norwich?

22a White Lion Street, NR2 1PX, opposite Primark. Open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm.