Laptop repair in Norwich — Windows and gaming laptops fixed in the city centre
Laptop repair Norwich — free diagnosis, fixed prices
A broken laptop can stop work, coursework and even the weekly food shop in its tracks. Pocket Geek Norwich by CrC Repair® carries out laptop repair in Norwich at 22a White Lion Street, in the city centre opposite Primark, starting with a free diagnosis.
We repair Dell, HP, Lenovo, Asus, Acer and other Windows laptops, including gaming models. Cracked screens, tired batteries, snapped hinges, faulty keyboards and charging sockets are replaced; overheating, slow drives, infections and lost files are sorted too. All laptop repairs carry a one-year guarantee.
The shop is open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm. Bring your laptop in, or book a laptop repair online.
Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews
Ask our laptop technicians
Find a repair for your device
Laptop faults we repair in Norwich
The hardware problems we deal with most:
Laptop screen repair Norwich
A lid closed on a pen, a laptop dropped off the sofa or pressure in a bag. We fit a panel with the same resolution, refresh rate and touch function as the original, guaranteed for a year. See screen repair Norwich.
Laptop battery replacement Norwich
Minutes of runtime, sudden shutdowns or a bulging battery raising the trackpad — stop using it if you see that. Replacement cells carry twelve months’ cover; details on battery replacement Norwich.
Broken hinges and lids
A loose or seized hinge quickly cracks the frame and damages the screen cable. We replace hinges, bezels and lid covers for your model, with a year’s guarantee.
Keyboards and touchpads
Missing letters, sticky keys after a spill or a touchpad that won’t click. Model-specific replacements with twelve months’ cover.
Charging problems
If the charger only works at a certain angle or the laptop won’t charge at all, the DC jack or USB-C port is repaired or replaced, guaranteed for a year.
Overheating and slow start-ups
Loud fans and hot undersides usually mean blocked vents and dried thermal paste, which we clean and replace. A slow boot often means an old hard drive — an SSD, with your files moved over, fixes that.
Laptop makes we fix in Norwich
Home, business and gaming models:
Own an Apple laptop? Go to MacBook repair Norwich or the national MacBook repair page. Desktop PCs are on computer repair Norwich, and our laptop repair hub covers every branch.
Gaming laptop repair in Norwich
Gaming laptops pack powerful chips into slim bodies, so heat is a constant battle. Once dust builds up and the thermal paste dries out, they throttle and lose frame rate. A full cooling service — strip down, clean, re-paste — gets that performance back.
We also replace high-refresh displays like for like, whether 144Hz, 165Hz or 240Hz, and source the right RGB keyboards and high-wattage chargers for your model.
Software, viruses and lost files
Some laptop problems are fixed without new parts:
Malware and virus clean-up
Adverts appearing out of nowhere, a hijacked search page or a crawling system. The infection is cleared out and decent protection put in place.
Data recovery
Pictures, spreadsheets or essays locked inside a machine that refuses to start. After testing the storage, we give you a frank opinion on the chances before any work.
Windows reinstall
If Windows is too far gone to tidy up, we save your documents first, then start afresh with a new copy of Windows 11 or 10.
Sell your laptop in Norwich
Upgraded and got an old laptop spare?
Valued on the spot
We look at the processor, RAM, storage and condition — broken laptops included — and make you an offer in store.
Paid that day
Agree and the payment is made during your visit. The devices we buy are listed online, and questions about anything missing get an answer within 24 hours.
Trade towards a refurb
Or put the value against one of our refurbished laptops. Back up your data and sign out of your Microsoft account before you bring it.
Buy a refurbished laptop in Norwich
A dependable laptop for less than new:
Fully tested
Our refurbished laptops and other devices have their battery, screen, keyboard, ports and storage checked by our technicians before sale.
Two-year guarantee
Each refurbished laptop sold from our Norwich shop is covered for two years.
What does laptop repair cost in Norwich?
It depends entirely on the job: a malware clean-up, a battery for an everyday laptop and a 240Hz gaming screen are all priced differently. That’s why we diagnose first, free of charge.
Once you’ve agreed the quote, it’s fixed. For a guide price, see our laptop repair booking.
Laptops taken apart the right way — not a pop-up job
Each laptop model has its own screws, hidden clips and fragile ribbon cables. Guessing is how a simple battery swap ends with a broken palm rest. We follow the correct procedure for your model and test everything before you collect.
CrC Repair®, the group behind this shop and nine others, has been repairing computers since 2004. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Our standards are explained on the high-quality repairs page.
Laptop repair guarantee in Norwich
Screens and batteries
One-year warranty
Twelve months’ cover on new laptop displays and batteries.
All other laptop repairs
One-year warranty
Hinges, keyboards, charging sockets, drives, cooling and board work — a year as well.
It doesn’t extend to fresh knocks or spills — read the repair warranty for everything else.
Bringing your laptop to us in Norwich
Our shop is at 22a White Lion Street, Norwich, NR2 1PX, across the road from Primark, with Norwich Castle roughly a minute away. Our doors are open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm; on Mondays, Thursdays and Sundays we’re shut.
Opposite Primark
We’re on the opposite side of White Lion Street.
Near Norwich Castle
A minute’s walk from the Castle.
Laptop repair near me?
Laptops reach our bench from Mount Pleasant, Hellesden, Thorpe St. Andrews, Lakenham and New Catton.
The Norwich store page has more about this branch; the store locator shows all our shops.
Why Norwich brings laptops to us
All Windows brands
Everyday, business and gaming laptops.
Free diagnosis
Know the fault before you spend anything.
Same-day on common jobs
Screens, batteries and SSDs, parts permitting.
One-year guarantee
On every laptop repair.
Buy and sell
Cash for your old laptop, two years’ cover on refurbs.
5.0 on Google
From 140 customer reviews — read them below.
Laptop repairs completed in Norwich
Before and after from our bench:
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Each one repaired at our White Lion Street shop.