MacBook repair in Stoke-on-Trent — Air and Pro, Intel and Apple silicon

MacBook repair Stoke-on-Trent by technicians who know Macs

A MacBook is often the most expensive thing in the bag, and when the screen cracks or the keyboard stops responding the whole working week can wobble. Pocket Geek Stoke on Trent by CrC Repair® provides MacBook repair in Stoke-on-Trent at Unit 11a, Tunstall Trade Park — pull into a free space, bring the Mac in, and we’ll look at it with you.

Our technicians repair MacBook Air and MacBook Pro models from 11 to 16 inches, Intel and Apple silicon alike. Broken displays, tired batteries, faulty keys or trackpads, charging problems, overheating, macOS trouble and spills are all repaired in store, and every MacBook repair is guaranteed for one year.

We’re here 9:30am to 5:30pm, Monday to Friday. Walk in for a free assessment or book a MacBook repair online.

Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews

Talk to our MacBook technicians in Tunstall

Book your MacBook repair in Stoke-on-Trent

Reserve a time or simply bring the Mac along — you’ll get a fixed price before anything is opened.

Book a MacBook repair Call 07988 300056

Which MacBooks we fix in Stoke-on-Trent

Air and Pro, from current releases back to older machines with parts still available:

MacBook Air11″ to 15″, Intel and Apple silicon models MacBook Pro13″ to 16″, Intel and Apple silicon models

Windows laptop? See laptop repair Stoke-on-Trent. Desktop Macs and PCs are on computer repair Stoke-on-Trent, and the national MacBook repair page covers every CrC Repair® store.

MacBook repairs at our Stoke-on-Trent store

Each Mac is diagnosed before you receive a quote:

MacBook screen repair Stoke-on-Trent

Lids squashed in a rucksack, cracks from earbuds left on the keys, colour bands, shadows or a flickering backlight. Some models take a panel-only fix, others a full display assembly; True Tone and Retina quality are verified after fitting. Guaranteed for a year; screen repair Stoke-on-Trent covers other devices.

MacBook battery replacement Stoke-on-Trent

A battery flagged as “Service Recommended”, runtime measured in minutes, or unexpected power-offs. Apple silicon batteries are strongly bonded, so we extract them carefully. A year’s cover applies — battery replacement Stoke-on-Trent has more.

Keyboard and trackpad

Repeating letters, dead keys, a trackpad that no longer clicks — repaired using parts specific to your model year, with twelve months’ cover.

Power and charging faults

The Mac won’t take a charge, or the light on the MagSafe lead flickers on and off. The fault may be the port, the power circuit or the logic board, so we test to find it, then repair it with a year’s warranty.

Liquid damage

Coffee, tea and water are among the commonest reasons a Mac visits us. Power off, unplug and bring it straight in — early board cleaning gives it the best chance.

Overheating and macOS faults

Hot, noisy older Macs usually need vents cleaning and fresh paste on the chip. Stuck updates, boot loops or unexplained slowness are diagnosed, with a clean macOS install if needed and your files kept safe.

Intel or Apple silicon — why it changes the repair

Apple’s M-series chips reshaped the inside of the MacBook. Components sit closer together, and the battery is glued down far more firmly than on Intel models, so removing it takes time and the right method.

Screens differ between generations too — on some the panel can be changed alone, on others the whole lid is replaced. That’s why we identify your exact model before quoting, so the price reflects the job your Mac actually needs.

MacBook repair prices in Stoke-on-Trent

A 13-inch Air battery and a complete 16-inch Pro display are priced very differently, which is why we don’t publish a price list. After inspection you receive a single inclusive quote, and that’s the amount due when you collect.

Want a ballpark first? Try our MacBook repair quote tool, or ask at the Tunstall counter.

Mac-savvy technicians at Tunstall — not a pop-up job

Inside a MacBook there’s no room for guesswork: pentalobe screws, fine ribbon cables, strong adhesive and tightly packed boards. Every generation needs its own approach and tools, and each Mac is tested — display, keyboard, trackpad, charging, Wi-Fi and cameras — before it goes home.

CrC Repair® has worked on Apple kit since 2004 and runs ten stores, so there’s a real shop to come back to if you ever need us. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

Read more under high-quality repairs.

Sell your MacBook in Stoke-on-Trent

Upgraded to a newer Mac?

Priced on spec and condition

Model, chip, memory, storage and condition all count. Faulty Macs are worth asking about too — you’ll get a figure straight away.

Paid on the day

Accept the offer and payment is made the same day. See our we buy page, or send a message if your model isn’t listed and we’ll reply within 24 hours.

Getting it ready

Back up with Time Machine or iCloud, switch off Find My and sign out of your Apple ID — or let the value count towards a refurbished laptop.

Refurbished laptops in Stoke-on-Trent

A quality pre-owned laptop costs far less than new:

Tested by our Mac technicians

Our refurbished laptops and devices are examined on the same bench where we repair MacBooks, with battery, screen, keyboard and ports all checked.

Covered for two years

Whatever you buy from us carries a two-year warranty.

Your MacBook repair warranty in Stoke-on-Trent

All MacBook work

One-year warranty

Screen, battery, keyboard, trackpad, charging, cooling or liquid work — a full year’s cover.

Same fault again?

Bring it back

If a repaired part or our workmanship fails within the year, return it to Tunstall and we’ll put it right.

New accidental or liquid damage isn’t included. Full terms: repair warranty.

Where our Stoke-on-Trent MacBook repair shop is

Our unit is 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE, next to several national retailers. The car park is free, and we open 9:30am to 5:30pm, Monday to Friday; we’re closed at weekends.

Park next to the unit

Free spaces mean you’re only a short walk from our door with your Mac.

Big retailers nearby

Fill the time at the chain stores on the park while we diagnose.

MacBook repair near me?

We fix Macs for owners in Knutton, Bradeley Village, Middleport, Little Chell and Tunstall, and throughout Staffordshire.

Branch details: Stoke-on-Trent store page. All locations: store locator.

Why Mac owners choose Pocket Geek Tunstall

Intel and M-series

Air and Pro, old and new, repaired in store.

Fixed price first

One figure agreed before any work.

Fully tested

Every function checked before collection.

One-year warranty

Across all MacBook repairs.

Sell or trade in

Same-day payment, or credit towards a refurb.

4.9★ Google rating

From 59 local customers — read their reviews below.

MacBook repair Stoke-on-Trent — FAQs

Which MacBooks can you repair?
MacBook Air and MacBook Pro, from 11-inch to 16-inch, both Intel and Apple silicon (M-series) models, plus older machines while parts remain available. Bring yours to Tunstall and we’ll confirm the exact model.

My Mac says “Service Recommended” for the battery — what now?
That message means macOS has judged the battery worn. We’ll test it, confirm the capacity and fit a replacement if needed. On Apple silicon models the battery is firmly bonded in, so we remove it slowly and safely.

Do you replace just the panel or the whole lid?
It depends on the model. Some MacBooks allow the panel alone to be swapped; on others the whole display assembly is replaced. We identify your Mac first so the quote matches the actual job.

I spilled coffee on my MacBook — can it be saved?
Often, if you act fast. Turn it off, unplug it, and don’t try to power it on again. Get it to Tunstall Trade Park quickly so we can open it and clean the logic board before corrosion spreads.

Will you buy my old MacBook?
Yes. We price it on the model, chip, storage and condition, and you’re paid the same day if you accept — or use the value towards a refurbished laptop. Turn off Find My and sign out of your Apple ID first. See our we buy your devices page.

Is there a warranty on MacBook repairs?
Yes. All MacBook work, including displays and batteries, is guaranteed for twelve months on our parts and labour. The repair warranty page has the details.

Where do I bring my MacBook in Stoke-on-Trent?
To Unit 11a, Tunstall Trade Park, Tunstall, ST6 4SE. Parking is free, and we’re open from 9:30am to 5:30pm on weekdays.