Computer repair in Stoke-on-Trent — desktops, all-in-ones and upgrades
Computer repair Stoke-on-Trent — bring the tower, we’ll find the fault
Desktop PCs are bulky, which is exactly why our location helps: at Unit 11a, Tunstall Trade Park you can park free and carry the tower only a few steps. Pocket Geek Stoke on Trent by CrC Repair® offers computer repair in Stoke-on-Trent for home and office desktops, gaming PCs, iMacs and all-in-ones.
PCs that won’t power on, blank screens, crashes, failing drives, noisy fans, viruses and sluggish Windows are all diagnosed and repaired in store. We also upgrade older machines with SSDs, memory and graphics cards. Computer repairs come with a one-year warranty.
Opening hours are 9:30am to 5:30pm, Monday to Friday. A diagnosis costs nothing — call in, or reserve a computer repair online.
Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews
Questions about a desktop — message us
Find a repair for your device
Desktop hardware faults we fix in Stoke-on-Trent
Suspect components are checked one by one, never swapped on a hunch:
No power or no picture
Silence at the power button, fans whirring with no display, or a machine that boots briefly and cuts out. The PSU, memory and graphics card are checked before the motherboard. Twelve months’ cover on the repair.
Motherboard faults
Dead USB ports, unrecognised RAM or hanging at start-up may be the motherboard’s doing, yet less costly culprits are eliminated first and advise honestly if a new board is worthwhile.
Power supply failures
Random shutdowns and restarts, or no start at all. A failing PSU can damage other parts, so we fit a replacement with sensible headroom, backed for a year.
Memory and graphics
Blue screens under load, artefacts, flickering or no signal. RAM sticks are tested individually and graphics cards cleaned, re-pasted or replaced, with a year’s warranty.
Hard drives and SSDs
Ticking, SMART warnings, very slow boots or a drive that disappears. A new drive goes in and readable data is copied over. Twelve months’ cover.
Heat, noise and ports
Clogged heatsinks, dried CPU paste, dead front USB sockets or crackling audio. Cleaned, re-seated and repaired, guaranteed for a year.
Virus removal and Windows repair in Tunstall
Software faults can look exactly like broken hardware:
Virus and malware removal
Unwanted adverts, search results redirected elsewhere, or a desktop that has become painfully sluggish overnight. We remove the infection and set up reliable security software.
Fresh Windows install
If a Windows update has failed or years of leftover programs are dragging it down, reinstalling Windows 10 or 11 from scratch usually solves it. We agree how to save your files first.
Drivers and system checks
Outdated or clashing drivers and corrupt system files cause crashes. Checking software first can save you buying a part at all.
PC upgrades in Stoke-on-Trent
The right upgrade costs far less than a new computer:
SSD upgrade
Replace an old hard disk with an SSD and start-ups and programs speed up dramatically — with all your files moved across.
More memory
Extra RAM keeps things smooth with lots of browser tabs, documents and video calls open together.
Graphics and processor
More gaming or editing power, or extra monitors. We check your power supply and board can support the upgrade first.
Computer repair prices in Stoke-on-Trent
Cost is driven by the fault and any parts needed. A software clean-up, a new PSU and a graphics card replacement are very different jobs, so we diagnose first and quote afterwards.
The price you agree is the price you pay. See our computer repair booking page for guidance, or bring the PC to Tunstall for a free assessment.
We buy computers and devices in Stoke-on-Trent
Replacing an old machine?
An honest valuation
We look at the specification and condition and give you a figure while you’re with us.
Same-day payment
Accept and you’re paid the same day. More on our we buy page — if your device isn’t listed, message us and we’ll get back to you within 24 hours.
Protect your data
Copy off anything you want to keep before you sell. Or put the value towards a refurbished laptop from us.
Refurbished devices in Stoke-on-Trent
Looking for something to replace an ageing PC?
Laptops, tablets and phones
Our refurbished devices are tested by our repair technicians before they’re sold — a good-value way to get something newer.
Two-year warranty
Every device we sell comes with two years’ cover.
Careful computer repairs — not a pop-up job
Throwing parts at a PC until it works is expensive. We test methodically, replace only what has failed and explain why, then stress-test the machine before you collect it.
We belong to CrC Repair®, a ten-branch UK repairer in business since 2004. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Our method is set out under high-quality repairs.
Computer repair warranty in Stoke-on-Trent
Parts we fit
One-year warranty
PSUs, drives, memory, graphics cards, boards and fans are guaranteed for twelve months.
Our workmanship
One-year warranty
Repairs, upgrades and cooling work carry a year’s cover too.
New damage and unrelated faults aren’t covered. See the repair warranty.
Directions to our Stoke-on-Trent PC repair workshop
Come to 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE. The park is home to several big chain stores, and parking is free. We open Monday to Friday, 9:30am to 5:30pm; closed Saturday and Sunday.
Unload by the door
Free parking close to the unit makes carrying a tower or all-in-one easy.
Shops to pass the time
Browse the retailers on the park while we run diagnostics.
Computer repair near me?
We repair PCs for homes and small businesses in Crackley, Tunstall, Sandyford, Knutton and Bradwell.
Visit the Stoke-on-Trent store page or our store locator for more.
Why Stoke-on-Trent brings its computers to us
Methodical testing
We find the real fault before replacing anything.
Upgrades that make sense
Honest advice on SSDs, RAM and graphics cards.
PCs, iMacs and all-in-ones
Desktops of every kind repaired in store.
One-year warranty
On computer repairs and parts.
Easy drop-off
Free parking a few steps from our door.
4.9-star reviews
59 customers have rated us on Google — see below.
Computer repairs from our Stoke-on-Trent workshop
A few recent desktops, before and after:
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All three left our workshop with twelve months’ cover.