Laptop repair in Stoke-on-Trent — screens, batteries, SSDs and more
Laptop repair Stoke-on-Trent — drive in, drop off, no parking fees
Carrying a broken laptop across town is nobody’s idea of fun. Pocket Geek Stoke on Trent by CrC Repair® offers laptop repair in Stoke-on-Trent from Unit 11a, Tunstall Trade Park, where you can park free a few steps from the door and hand the machine straight over.
We repair Windows laptops from Dell, HP, Lenovo, Asus, Acer and more, as well as gaming laptops. Cracked screens, worn batteries, sticky keyboards, dead charging sockets, overheating, slow hard drives, viruses and lost files are all handled here, and every laptop fix is backed for twelve months.
Open weekdays, 9:30am to 5:30pm. Bring it in for a free diagnosis or book a laptop repair online.
Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews
Message our Tunstall laptop technicians
Find a repair for your device
Laptop hardware repairs in Stoke-on-Trent
The physical faults we fix most often:
Laptop screen repair Stoke-on-Trent
Crushed in a bag, knocked off a table or closed on a pen. Cracks, dimming, flicker or a black display are fixed with a panel matching your original resolution, refresh rate and touch function. One-year warranty; more on screen repair Stoke-on-Trent.
Batteries that no longer last
Dead half an hour after unplugging, or a swelling cell lifting the keyboard — power down straight away if so. Fresh cells come with twelve months’ cover — details on battery replacement Stoke-on-Trent.
SSD upgrades and failed drives
Clicking disks and minutes-long start-ups usually mean an ageing hard drive. A solid-state drive goes in, with Windows and your documents copied over intact.
Keyboards and palm rests
Drinks in the keys, letters that won’t type, a cracked palm rest — replaced with the right keyboard for your model, including RGB gaming boards. Twelve months’ cover.
Charging sockets
Barrel-plug and USB-C inputs that wobble, cut out or have died are refitted or renewed, with a year’s guarantee.
Overheating and loud fans
Too hot for your lap and fans roaring? Blocked vents and baked-on paste are normally responsible, so we dismantle the cooler, clear it out and apply new compound.
Virus removal, data recovery and Windows fixes
Not every laptop fault needs a new part:
Virus and malware removal
Pop-ups, a changed homepage or a laptop you no longer trust for banking. The malware is cleared and sensible security put in place.
Data recovery
Coursework, photos or invoices trapped on a laptop that shows nothing at power-on. We test the drive and explain the chances up front.
Windows reinstall and crashes
Failed updates, blue screens and years of clutter. A clean Windows 10 or 11 install with current drivers, after agreeing how to back up your files.
Laptop brands we repair in Stoke-on-Trent
Home, office and gaming machines from all the big names:
Apple laptops are covered on MacBook repair Stoke-on-Trent (and nationally at MacBook repair); desktops are on computer repair Stoke-on-Trent. Group-wide information is on the national laptop repair page.
Gaming laptop repair at Tunstall
A gaming laptop squeezes a hot CPU and GPU into a thin chassis. Give it two or three years and the paste hardens, clocks drop to protect the chips and games stutter — no can of compressed air will sort that. We strip the cooling system, clean it thoroughly and re-paste the chips.
The display is just as important. Fit a 60Hz panel to a 165Hz machine and its main selling point is gone, which is why the replacement always matches the original refresh rate, and why we track down the proper RGB keyboards and high-wattage chargers.
Laptop repair prices in Stoke-on-Trent
Pricing varies by brand, model and what’s actually wrong. A virus clean-up, a budget laptop battery and a high-refresh gaming screen are very different jobs, so we diagnose before quoting.
You’ll approve the price before work begins, and it won’t change. Get a rough idea from our laptop repair booking tool or bring the laptop in for a free check.
Sell your laptop in Stoke-on-Trent
Upgraded and left with an old laptop?
Valued on spec and condition
We look at the processor, memory, storage and condition — even faulty machines — and quote a price there and then.
Same-day payment
Accept and you’re paid that day in store. The we buy page has more — and a quick message gets a reply within 24 hours if your laptop isn’t listed.
Trade-in towards a refurb
Put the value against a refurbished laptop instead. Please copy off your files and log out of Microsoft and other accounts beforehand.
Refurbished laptops in Stoke-on-Trent
Need a reliable laptop without the new-laptop price tag?
Tested inside and out
Our refurbished laptops and devices are checked by our repair technicians — battery, screen, keyboard, ports and storage — before they go on sale.
Two-year warranty
Two years of cover comes with every machine we sell.
Methodical laptop work — not a pop-up job
Laptops are full of tiny screws, clips and fragile connectors, and each model comes apart differently. Forcing the wrong clip is how a simple battery swap turns into a broken hinge. We follow the correct procedure for your machine and test every function afterwards.
This branch is part of CrC Repair®, fixing computers and devices since 2004 across ten UK stores. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Read how we work under high-quality repairs.
Warranty on laptop repairs in Stoke-on-Trent
Laptop screens and batteries
One-year warranty
New panels and batteries are guaranteed for twelve months.
All other laptop repairs
One-year warranty
Keyboards, sockets, drives, cooling and board work carry a year’s cover.
Our parts and workmanship are covered, not new drops or spills. See the repair warranty.
Finding our Stoke-on-Trent laptop repair shop
We’re at 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE, surrounded by well-known retailers, and the car park is free. We open Monday to Friday, 9:30am to 5:30pm, and close at weekends.
Free parking, short walk
Park on the trade park and carry the laptop only a few steps.
Shops around us
Plenty of big-name retailers to visit while we diagnose.
Laptop repair near me?
Students, home workers and gamers bring laptops from Sandyford, Tunstall, Bradwell, Crackley and Chell.
The Stoke-on-Trent store page has branch details, or use our store locator to find other branches.
Why Stoke-on-Trent trusts us with its laptops
Every brand
Everyday, business and gaming laptops all repaired.
Free diagnosis
We find the fault before you pay for anything.
Same-day jobs
Many screens, batteries and SSD upgrades done on the day.
One-year warranty
On every laptop repair.
Buy and sell
Refurbished laptops with two years’ cover, and cash for yours.
4.9 stars from customers
59 Google reviews — see them below.
Recent laptop jobs at Tunstall Trade Park
Three machines we’ve fixed lately:
(swap this block for an Image block)
(swap this block for an Image block)
(swap this block for an Image block)
Each repaired at Tunstall Trade Park and covered for a year.