iPhone repair in Stoke-on-Trent — Apple or premium parts, fitted on Tunstall Trade Park
iPhone repair Stoke-on-Trent with a choice of parts and free parking
An iPhone with a cracked screen or a battery that gives up by lunchtime doesn’t have to mean a trip into the city centre. Pocket Geek Stoke on Trent by CrC Repair® handles iPhone repair in Stoke-on-Trent at 11a Tunstall Trade Park — park for free, leave the phone with us, and a screen or battery is commonly ready inside the hour.
We work on everything from the iPhone 8 to the current 17 range. For displays and batteries you decide between two routes: a premium part that keeps the cost down, or a Genuine Apple Service Pack part produced by Apple. We’ll quote both and explain what changes. A replacement screen is protected for life; the rest of our iPhone work comes with a year’s guarantee.
The store is open 9:30am to 5:30pm on weekdays. Walk in, or book an iPhone repair online and we’ll reserve the part for your model.
Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews
Ask our Tunstall iPhone technicians
Find a repair for your device
Genuine Apple parts or premium — your call
What the notice in Settings means. iPhones from the 12 generation onward keep a record of the screen and battery they left the factory with. After a swap to a part Apple didn’t make, you’ll read: “Unable to verify this iPhone has a genuine Apple display”. An equivalent line exists for batteries.
It’s a label, not a fault report. The premium displays we stock look crisp and react instantly to touch, and our premium cells reach their stated capacity — at a noticeably lower price.
Prefer Settings to stay clean, with True Tone and battery health behaving exactly as before? Go for Apple’s Service Pack part, which the phone recognises immediately. Both are available at Tunstall, and our genuine Apple parts page goes into more detail.
iPhone faults we fix in Stoke-on-Trent
Diagnosed and priced first, then repaired on our bench:
iPhone screen repair Stoke-on-Trent
Shattered glass, a green or white line, flicker or patches that won’t respond to touch. We swap the complete display assembly — premium or Apple — then check the picture, touch response and Face ID before handing it back. Covered for life; other display faults are on screen repair Stoke-on-Trent.
iPhone battery replacement Stoke-on-Trent
Maximum capacity under 80%, shutdowns in the cold or a phone that needs a top-up mid-afternoon. Pick premium or Apple’s Service Pack battery; most are fitted while you wait. Twelve months’ warranty — more on battery replacement Stoke-on-Trent.
Back glass repair
A cracked rear panel leaves sharp edges and stops MagSafe and wireless charging feeling solid. We replace the rear glass or the full housing depending on the model. One-year warranty.
Charging port repair
The plug keeps falling out, only charges at an angle, or nothing happens at all. We clear out compacted lint or fit a new socket, guaranteed for a year.
Camera and Face ID
Blurred photos, a cracked lens cover, a rattling camera or Face ID that stopped setting up. We diagnose which part has failed and explain the options, including what Apple parts can restore.
Liquid damage
Splashed, dunked or rained on. Power down, leave the cable alone and head over quickly — early cleaning improves the chances. Liquid work is guaranteed for twelve months.
iPhone models we repair in Stoke-on-Trent
From the iPhone 8 onwards, including the latest range:
Other handsets are on phone repair Stoke-on-Trent, and iPad owners can go to iPad repair Stoke-on-Trent. How we repair iPhones at every branch is on the national iPhone repair page.
iPhone repair prices in Stoke-on-Trent
Three things set the cost: which iPhone you have, what’s wrong with it, and the part route you prefer — an iPhone 11 battery and an iPhone 16 Pro Max screen sit at very different ends of the scale. We’d rather give you the real number for your phone than a vague ‘from’ figure.
You’ll see both part options priced side by side, and nothing is opened until you agree. Try the iPhone repair price checker or ask us to take a look free of charge.
iPhone repairs handled with care — not a pop-up job
Modern iPhones are sealed with adhesive, packed with fragile ribbon cables and, from the iPhone 12, tied to Apple’s parts checks. Rushing that work is how Face ID stops working or water resistance is lost. We take the time to do it properly and reseal the phone afterwards.
Pocket Geek Stoke on Trent is run by CrC Repair®, repairing Apple devices since 2004 across what is now a ten-store network. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Every iPhone is tested for touch, Face ID or Touch ID, cameras, speakers, charging and signal before you collect. Read about our method on the high-quality repairs page.
Sell your iPhone in Stoke-on-Trent
Upgrading, or just have an old iPhone lying around?
An offer while you wait
We check the model, storage capacity and condition, then make you an offer on the spot.
Same-day payment
Say yes and you’re paid that day. If your iPhone isn’t on our we buy page yet, contact us and we’ll reply within 24 hours.
Before you come in
Back up your photos, then sign out of iCloud and switch off Find My, so the handover takes minutes. Alternatively, put the valuation towards a refurbished upgrade.
Refurbished iPhones in Stoke-on-Trent
Want an iPhone without paying new-phone prices?
Bench-tested before sale
Our refurbished iPhones and other devices are checked by our own repair technicians — display, battery, cameras, Face ID and charging all tested.
Covered for two years
Each device we sell carries a two-year warranty, so a pre-owned iPhone comes with real peace of mind.
iPhone repair warranty in Stoke-on-Trent
iPhone screens
Lifetime warranty
Whichever part you chose, a display we install is protected against part and fitting faults for as long as you keep that iPhone.
Batteries and other repairs
One-year warranty
Batteries, sockets, camera repairs, rear glass, audio parts and liquid-damage jobs each carry a year’s guarantee.
Accidental damage after the repair isn’t included. The terms are explained on the lifetime warranty page.
Where to find our Stoke-on-Trent iPhone repair shop
We’re at 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE, surrounded by well-known chain retailers, with free parking on the park. Opening hours are 9:30am to 5:30pm, Monday to Friday; we’re closed on Saturday and Sunday.
Free spaces on the trade park
Drive in, park without paying and drop the iPhone off in minutes.
Errands while you wait
Browse the chain stores around us while your screen or battery is fitted.
iPhone repair near me?
We regularly see iPhones from Little Chell, Bradwell, Tunstall, Knutton and Crackley, as well as the wider Potteries.
More about this branch is on the Stoke-on-Trent store page; the CrC store locator shows every location.
Why iPhone owners choose Pocket Geek in Tunstall
Apple or premium parts
Both options priced openly, so you choose what suits your budget.
Around an hour for most
Screens and batteries are usually fitted while you wait.
iPhone 8 to iPhone 17
Older favourites and this year’s models, all repaired in store.
Lifetime cover on screens
Plus a year on batteries and every other iPhone repair.
Parking that’s free
No meters, no town traffic — just the trade park car park.
4.9 stars on Google
From 59 reviews by local customers — see them below.
iPhone repairs completed in Stoke-on-Trent
A few recent iPhones, before and after:
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All repaired at our Tunstall store and backed by the warranty above.