Phone repair in Stoke-on-Trent — mobiles fixed at Tunstall Trade Park
Phone repair Stoke-on-Trent: drive in, park free, carry on with your day
Most of us only notice how much we rely on a phone once it stops working. Pocket Geek Stoke on Trent by CrC Repair® provides phone repair in Stoke-on-Trent from Unit 11a on Tunstall Trade Park, where parking costs nothing and there’s no town-centre traffic to fight through. Pull up, hand the handset over, and plenty of jobs are complete within the hour.
iPhones and Galaxy handsets arrive every day, and we’re just as comfortable opening a Pixel, a Moto, a OnePlus or an Oppo, as well as Honor, Huawei and Nokia models. Smashed displays, tired batteries, faulty charging, cameras, speakers and liquid damage are all handled in store. Replacement phone screens come with lifetime cover; the rest of our phone work is backed for a year.
We’re open Monday to Friday from 9:30am until 5:30pm. No appointment is needed, though you can reserve a phone repair slot online so we can have the correct part waiting.
Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews
Send our Tunstall phone technicians a message
Find a repair for your device
Phone problems we put right in Stoke-on-Trent
Every handset is diagnosed and priced before we pick up a screwdriver:
Phone screen repair Stoke-on-Trent
Cracked glass, a black display on a phone that still rings, flickering or touch that ignores your finger. We fit a panel made for your model, test it for touch and brightness, and back it for life. More on screen repair Stoke-on-Trent.
Phone battery replacement Stoke-on-Trent
Charging twice a day, shutting down at 25% or a swollen case pushing the screen up. Most battery swaps take under an hour, and Samsung phones only ever receive genuine Samsung cells. One-year warranty — see battery replacement Stoke-on-Trent.
Charging port repair
The cable needs wiggling, fast charging has vanished or the phone won’t charge at all. Pocket fluff is often the culprit and a careful clean fixes it; a worn socket gets replaced. Twelve months’ cover.
Water damage phone repair
Dropped in the bath, caught in a downpour or soaked by a spilt drink. Corrosion starts quickly, so switch it off and bring it straight in. We open it, clean the board and tell you honestly what’s recoverable. One-year warranty.
Camera and lens repair
Misty photos through cracked lens glass, focus that hunts endlessly or a selfie camera showing a black screen. Lens covers and camera modules can be replaced on most current models, backed for a year.
Back glass, audio and software
Shattered rear panels, muffled earpieces, crackling loudspeakers, microphones nobody can hear and phones stuck in a boot loop. We diagnose first — the fix is sometimes software — and hardware work carries a year’s warranty.
Phone brands we repair in Stoke-on-Trent
These are the makes we see most at Tunstall Trade Park:
The busiest brands have their own Stoke-on-Trent pages: iPhone repair Stoke-on-Trent, Samsung repair Stoke-on-Trent and Google Pixel repair Stoke-on-Trent. How the service works at every branch is on the national phone repair page.
Phone repair prices in Stoke-on-Trent
What you pay comes down to the handset and what has failed. A battery for a few-years-old Galaxy A is a modest job; the folding inner display of a Z Fold is a serious one. A single ‘from’ price would mislead one of those customers, so we quote your exact phone instead.
The figure is agreed before anything is opened, and if we uncover a second problem once inside we ring you before going further. For a guide price, use our phone repair booking tool, call 07988 300056 or bring it in for a free look.
Phone repairs that last — not a pop-up job
A bargain screen from a kiosk rarely tells you what grade of panel you’re getting, whether a fresh water seal is fitted, or where the seller will be if it fails next month. We’d rather tell you exactly what we’re fitting and why.
Pocket Geek Stoke on Trent belongs to CrC Repair®, which has been repairing devices since 2004 and now operates ten branches. That means trained technicians, graded parts, a written warranty and a permanent unit you can drive back to. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Before it’s handed back, every phone is tested for touch, sound, cameras, signal and charging. We describe that checklist on our high-quality repairs page.
We buy phones in Stoke-on-Trent
Got a handset sitting in a drawer? Turn it into money or credit on the trade park:
Quick, fair valuations
We look at the model, storage and condition and give you a figure there and then — cracked or working, it’s worth asking.
Paid the same day
Accept the offer in store and you’re paid on the day. The details are on our we buy your devices page; if your model isn’t listed yet, get in touch and we’ll come back to you within 24 hours.
Trade in towards an upgrade
Prefer something newer? Let the value of your old phone come off the price of a refurbished one instead. Remember to back it up and sign out of your accounts before you bring it in.
Refurbished phones for sale in Stoke-on-Trent
Looking for a replacement rather than a repair?
Checked by the people who fix them
Our refurbished and pre-owned phones are inspected by the same technicians who work on our repair bench, so screens, batteries, cameras and charging are tested before a phone goes on sale.
Two years’ warranty
Every device we sell comes with a two-year warranty — longer protection than many shops give on second-hand handsets.
Phone repair warranty at our Tunstall store
Phone screens
Lifetime warranty
Any brand of phone screen fitted at Pocket Geek Stoke on Trent is protected for the whole time the handset remains yours.
Batteries, ports and the rest
One-year warranty
Batteries, sockets, camera modules, back glass, frames, speakers and microphones, plus liquid-damage work — all guaranteed for twelve months.
It protects the parts we fit and our labour, not fresh drops or new spills. See the conditions on our lifetime warranty page.
Getting to our phone repair shop on Tunstall Trade Park
Head for 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE. The unit sits among a row of national chain stores, and the trade park’s car park is free to use. We’re open 9:30am to 5:30pm, Monday to Friday, and closed at weekends.
Free parking on the park
No meters and no hunting for a space — leave the car on the trade park and walk the few steps to our door.
Shop while we fix it
Several big-name retailers share the trade park, so you can pick up what you need while the phone is on our bench.
Phone repair near me?
Customers drive over from Tunstall, Chell, Bradeley Village, Middleport and Sandyford — for most of North Staffordshire, Tunstall Trade Park is only a short trip.
The Stoke-on-Trent store page has more about this branch, and our store locator lists the other nine.
Why Stoke-on-Trent trusts Pocket Geek with its phones
Park free, right by the door
Drop off and collect without paying for parking or queueing in town traffic.
Many fixes inside an hour
Screens, batteries and charging ports are regularly ready while you wait.
All the major makes
Apple and Samsung every day, plus Pixel, Motorola and the other popular Android makers.
Screens guaranteed for life
A screen we fit to a phone is protected for life; other phone work gets a year.
Buy, sell or trade in
Refurbished phones with two years’ warranty, and same-day payment for your old one.
4.9 stars on Google
Rated 4.9 from 59 reviews — read what local customers say below.
Recent phone repairs from our Tunstall bench
Before-and-after photos of handsets fixed at the trade park:
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All three handsets were fixed at Tunstall Trade Park and carry the warranty described above.