iPhone repair in Norwich — screens, batteries and back glass by the Castle
iPhone repair Norwich with a choice of parts
A dropped iPhone on a city-centre pavement, a battery that can’t manage the afternoon — Pocket Geek Norwich by CrC Repair® sorts both. We offer iPhone repair in Norwich at 22a White Lion Street, across the road from Primark, and many screens and batteries are finished inside an hour.
Our technicians handle the whole run of models, iPhone 8 through to the latest 17 line. For displays and batteries you can opt for an affordable premium part or Apple’s own Service Pack component; both are priced so you can compare. iPhone screens we fit carry lifetime cover; everything else we do to an iPhone is guaranteed for twelve months.
We’re open Tuesday, Wednesday, Friday and Saturday from 10:30am to 5pm, so booking an iPhone repair online is the best way to secure your slot.
Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews
Message our Norwich iPhone technicians
Find a repair for your device
iPhone faults we fix in Norwich
Assessed and priced before any work:
iPhone screen repair Norwich
Broken glass, coloured lines, a flickering picture or dead spots under your finger. We swap the entire display unit using whichever part you choose, then verify Face ID, touch and True Tone. Covered for life; see also screen repair Norwich.
iPhone battery replacement Norwich
Battery Health under 80%, shutdowns in cold weather or reaching for the charger by lunch. Choose premium or Apple’s cell; most swaps take under an hour. A year’s guarantee — details on battery replacement Norwich.
Back glass repair
A cracked back is sharp to hold and lets moisture creep in. Depending on the generation we fit new rear glass or a complete chassis, guaranteed for a year.
Charging port repair
If the cable slips out or the phone stops charging, we clear the socket of debris or renew it — twelve months’ cover.
Cameras and facial recognition
Fuzzy pictures, a chipped lens cover or a camera that rattles; also Face ID refusing to enrol. We pinpoint the faulty module and talk you through the fix.
Liquid damage
A soaking in the rain or a drink knocked over? Switch off, leave it off charge and get it to White Lion Street as soon as we’re open. Liquid work carries twelve months’ cover.
Genuine Apple parts or premium — explained
About the Settings message. Since the iPhone 12, iOS keeps a note of which display and battery the phone was built with. Swap either for a part Apple didn’t make and you’ll see: “Unable to verify this iPhone has a genuine Apple display”. There’s an equivalent note for batteries.
That line names the maker; it doesn’t judge the part. The premium screens we use are vivid and react instantly, and our premium cells deliver full capacity — at a friendlier price.
If you want Settings to stay clean, True Tone active and battery health accurate, pick an Apple Service Pack part and iOS accepts it immediately. We stock both on White Lion Street — more on genuine Apple parts.
iPhone models we repair in Norwich
The iPhone 8 generation onwards:
Another brand? See phone repair Norwich. For iPads, visit iPad repair Norwich, and for the group-wide service, our national iPhone repair page.
Sell your iPhone in Norwich
Upgraded and kept the old one?
Valued at the counter
Storage, model and condition set the price — cracked iPhones are worth asking about too.
Paid during your visit
Accept the offer and payment is made straight away. See our we buy page; message us about unlisted models for a quick reply.
Before you bring it
Back the phone up, remove it from your Apple account and turn off Find My. You can also use the value towards a refurbished iPhone.
Refurbished iPhones in Norwich
An iPhone for less than the new-phone price:
Bench-tested first
Each of our refurbished iPhones and other devices is inspected by our repair technicians before going on sale.
Two-year warranty
Every refurbished device we sell carries two years’ cover.
iPhone repair prices in Norwich
An iPhone 11 cell is at the cheap end; a 16 Pro Max screen is at the other. Model, fault and part choice set the figure, and we quote your own phone specifically.
Both part routes are priced before any work begins. Use our iPhone price checker for a guide, or let us assess it at no charge.
iPhones repaired with patience — not a pop-up job
Current iPhones are bonded shut, full of delicate flex cables and, since the 12, tied into Apple’s part-checking. Hurrying risks Face ID and water resistance, so each phone is opened carefully and resealed with fresh adhesive.
CrC Repair®, our parent business, has repaired Apple kit since 2004 across ten shops. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Every function is checked before collection — see high-quality repairs.
iPhone repair warranty in Norwich
iPhone displays
Lifetime warranty
Either part route, the new screen is covered for the life of your ownership.
Batteries and other iPhone work
One-year warranty
Twelve months on batteries, ports, cameras, rear glass, speakers and liquid repairs.
Fresh drops after collection fall outside it — lifetime warranty terms apply.
Our iPhone repair shop in Norwich city centre
We’re at 22a White Lion Street, Norwich, NR2 1PX, directly opposite Primark and about a minute from Norwich Castle. Opening days are Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm; we’re closed Monday, Thursday and Sunday.
Across from Primark
The easiest landmark on White Lion Street — we’re on the opposite side.
Near the Castle
Norwich Castle is roughly a minute’s walk from our door.
iPhone repair near me?
iPhones come to us from Riverside, Old Catton, Heigham Grove, Mount Pleasant and Lakenham.
Branch details: Norwich store page. All CrC shops: store locator.
Why iPhone owners choose Pocket Geek Norwich
Apple or premium
Both options priced side by side.
Often within the hour
Screens and batteries fitted while you shop.
iPhone 8 to 17
Older and newest models repaired in store.
Screens backed for life
A year on other iPhone repairs.
Right in the city
Opposite Primark, near the Castle.
5.0 stars on Google
From 140 reviews — see below.
iPhone repairs completed in Norwich
Recent iPhones from our bench:
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All repaired on White Lion Street and covered by our warranty.