Phone repair in Norwich — mobiles mended opposite Primark
Phone repair Norwich, in the heart of the city
Cracked glass, a battery that fades before lunch, a socket that won’t hold the cable — a faulty phone disrupts everything. Pocket Geek Norwich by CrC Repair® provides phone repair in Norwich at 22a White Lion Street, facing Primark and a minute’s stroll from Norwich Castle. Plenty of repairs are finished while you browse the city centre.
Apple and Samsung dominate our workload, but Pixel, Motorola, OnePlus, Xiaomi, Oppo, Honor, Huawei and Nokia handsets arrive every week too. Screens, cells, sockets, camera modules, back panels and audio components are all replaced here, and wet phones are treated too. Screens we fit to phones are protected for life, while other phone repairs have twelve months’ cover.
We open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm. Because we’re open four days a week, it’s worth booking your phone repair online so the part is ready when you arrive.
Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews
Send our White Lion Street team a message
Find a repair for your device
Common phone faults we fix in Norwich
Every handset is checked free of charge and priced before any work:
Phone screen repair Norwich
From a hairline crack to a display that’s gone completely black, stripes of colour or a touchscreen that ignores you. The replacement is matched to your model and carries lifetime cover. More on screen repair Norwich.
Phone battery replacement Norwich
Charging by midday, cutting out on 25%, or a back that’s beginning to bulge. Swaps typically take under an hour, and every Galaxy gets a Samsung-made cell. Guaranteed for a year; details on battery replacement Norwich.
Charging port repair
Charging only with the lead at an angle, or not at all. Compacted fluff is often to blame and a careful clean-out solves it; a worn socket is replaced. A year’s guarantee.
Liquid damage
A splash, a soak or a dunk in the sink. We open the phone, treat the corrosion and tell you plainly what can be recovered. Guaranteed for twelve months.
Cameras and back glass
Cracked lens covers, blurred shots, a dead selfie camera or a broken rear panel. Replaced on most current models, with a year’s cover.
Speakers, microphones and software
Nobody can hear you, the speaker crackles or the phone restarts endlessly. We diagnose first — it’s sometimes software — and hardware fixes are guaranteed for a year.
Phone makes we repair in Norwich
The handsets we see most in the city centre:
Brand pages for Norwich: iPhone repair Norwich, Samsung repair Norwich and Google Pixel repair Norwich. The group-wide service is described on our national phone repair page.
We buy phones in Norwich
Upgraded recently? Your old handset could still be worth something:
Valued while you wait
Pop in with it and we’ll make an offer based on the model, capacity and state it’s in — cracked or not.
Payment on the day
Once you accept, payment is made on the spot. Details are on we buy your devices — if yours isn’t there, send a message and expect an answer within 24 hours.
Put it towards something newer
Prefer an upgrade? Use the value against a refurbished phone. Make a backup and remove your accounts beforehand.
Refurbished phones in Norwich
Is it time for a different handset?
Checked by our repair team
Our refurbished and pre-owned phones are tested by the technicians who fix phones here — display, battery, cameras, charging and signal.
Two years’ warranty
Each refurbished handset leaves White Lion Street with a two-year warranty.
Phone repair prices in Norwich
There’s no single price because every phone is different. A cell for an older budget handset is a small job; a folding flagship’s inner screen is a major one. So rather than advertise an eye-catching ‘from’ figure, we quote your actual phone.
Nothing is opened until you’ve agreed the cost, and if we spot a second problem we’ll ring you first. The booking page shows guide prices, or drop us a WhatsApp.
Repairs you can rely on — not a pop-up job
Cheap kiosk deals rarely tell you which grade of screen is going in or whether a new waterproof seal is fitted — and there’s no counter to return to if it fails. We explain exactly what we’re using and stand behind it.
Our Norwich shop belongs to CrC Repair®, which has repaired devices since 2004 and now runs ten branches. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Every phone is tested for touch, cameras, audio, signal and charging before collection. Standards: high-quality repairs.
Phone warranty at our Norwich shop
Phone screens
Lifetime warranty
On every handset brand, the new display stays under guarantee while you own the phone.
Non-screen phone work
One-year warranty
Cells, charging ports, cameras, rear glass, speakers, mics and liquid repairs are all guaranteed for a year.
It covers our parts and labour, not fresh drops or spills. See lifetime warranty for conditions.
How to get to White Lion Street
You’ll find us at 22a White Lion Street, Norwich, NR2 1PX, directly opposite Primark in the city centre, with Norwich Castle about a minute’s walk away. Our hours are Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm; we’re closed on Mondays, Thursdays and Sundays.
Opposite Primark
Spot Primark on White Lion Street and we’re right across the road.
By Norwich Castle
The Castle is roughly sixty seconds from our door — handy if you don’t know the lanes well.
Phone repair near me?
We mend phones for people from Lakenham, Sprowston, Hellesden, Earlham and Thorpe End — the city centre is a short trip in.
The Norwich store page has more on this branch, and our store locator covers the other nine.
Why Norwich chooses Pocket Geek for phone repair
Central location
Opposite Primark, a minute from the Castle.
Quick turnaround
Screens, batteries and ports often ready within the hour.
All the big brands
Apple and Samsung daily, Android makers of every kind.
Screens guaranteed for life
And twelve months on all other phone repairs.
Sell or upgrade
We’ll buy your old handset or sell you a checked refurb.
5.0 stars on Google
A perfect score from 140 reviews — see them below.
Phones repaired on White Lion Street
Three recent handsets, before and after:
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Each one was fixed in our Norwich shop and carries the warranty above.