Laptop repair across the UK — all brands, all faults
Laptop repair for every brand, at all ten UK stores
When a laptop stops working properly, everything stops with it — work deadlines, study commitments, creative projects and the lot. Laptop repair sits at the heart of what we do at CrC Repair® (trading as Pocket Geek): all major brands, a wide range of models, at every branch in the UK network, from everyday home and office machines to high-performance gaming laptops that demand a more specialist approach.
Hardware or software, the spectrum of faults crossing our benches daily is broad: a cracked screen, a battery refusing to hold charge, a keyboard finished off by a spilled drink, a hard drive failing with your files aboard. We have the expertise and the parts to resolve them all — and a one-year warranty stands behind every laptop repair. (Apple laptop? That’s our MacBook repair service.)
Book a laptop repair online or send the fault details through the form below.
Tell us about your laptop
Laptop brands we repair: everyday and business machines
All major mainstream manufacturers
- Dell — XPS, Inspiron, Latitude, Vostro and Precision series
- HP — Spectre, Envy, Pavilion, EliteBook, ProBook and Stream series
- Lenovo — ThinkPad, IdeaPad, Yoga and Slim series
- Acer — Aspire, Swift, Spin and Chromebook series
- Toshiba — Satellite, Portégé and Tecra series
- Sony — VAIO series
- Samsung — Galaxy Book series
- Asus — ZenBook, VivoBook, ExpertBook and ProArt series
Brand not on the list? Contact your nearest branch and the technicians will confirm whether the repair is possible.
Gaming laptop brands we repair
High-performance gaming machines run harder and hotter than standard laptops, and repairing them properly takes specific knowledge and experience. Every major gaming marque is covered at every branch:
Gaming laptop repair, all major marques
- Asus ROG and TUF Gaming — Republic of Gamers and TUF series across all generations
- Lenovo Legion — Legion 5, Legion 7, Legion Pro and Slim series
- Razer — Razer Blade 14, Blade 15, Blade 16 and Blade 18
- Acer Predator and Nitro — Predator Helios, Predator Triton and Nitro 5/7 series
- MSI — Raider, Stealth, Katana and Cyborg series
- HP Omen — Omen 16, Omen 17 and Omen Transcend series
- Dell Alienware — Alienware m16, m18, x14, x16 and Area-51m series
Laptop repairs we carry out, hardware and software
Laptop screen replacement
Cracked, flickering, dim or completely dead — a broken display is among the most disruptive faults a laptop can develop, and one resolved on our benches constantly across every supported brand. Quality panels are sourced to match your machine, from standard HD and Full HD through high-refresh gaming displays to the OLED fitted in premium models. Part of the wider screen repair service. One-year warranty.
Laptop battery replacement
A laptop chained to the wall socket has lost half its point — and a battery swollen enough to deform the chassis has become a safety concern needing immediate attention. Batteries are replaced across every brand we support, restoring true portability and, where swelling is involved, removing a genuine risk. See also battery replacement for the full service. One-year warranty.
HDD & SSD replacement and upgrade
Storage failure hits twice: performance suffers, and your data hangs in the balance. Clicking or grinding from the drive, a boot that takes an age, applications crashing, drive errors in diagnostics — none should be ignored. HDDs and SSDs are replaced and upgraded across the range, including the transformative jump from a spinning drive to a fast NVMe SSD that makes an old laptop feel new. One-year warranty.
Charging port repair
A loose, intermittent or dead charging connection usually traces to a worn or damaged port — particularly common on laptops that live plugged in. Ports are repaired or replaced across a wide range of models, restoring dependable power delivery. One-year warranty.
Keyboard & palmrest replacement
Broken, sticky or unresponsive keys — a spilled drink and physical damage being the usual culprits — make a laptop miserable to use. Keyboards and full palmrest assemblies are replaced across a wide range of models at every branch, bringing typing back to full working order. One-year warranty.
Laptop overheating: fan cleaning & thermal paste
Dust packed around the fans and heatsink is the number-one cause of laptop overheating, roaring fan noise and the throttling that saps performance when a CPU or GPU runs hotter than designed. Add thermal paste dried out by years of heat cycles and the effect compounds. An internal clean with fresh paste settles it completely in the vast majority of cases — on gaming machines under sustained load, dramatically so. One-year warranty.
Windows reinstallation
For a laptop grown slow, unstable or compromised — malware, corruption, a failed update, or plain accumulated clutter — a clean Windows install is often the most efficient cure. Windows 10 and 11 installed fresh, every necessary driver reinstated, the machine handed back in full working order. Backup arrangements are always discussed with you first.
Antivirus installation & malware removal
An infected laptop turns slow, unreliable, and — where personal or financial information lives on it — potentially dangerous. Infections are removed, reputable antivirus software installed and configured, and you leave with practical advice for keeping the system protected.
Software diagnostics & troubleshooting
Driver conflicts, corrupted system files, failed updates and misconfigured software can mimic hardware failure convincingly. Full diagnostics identify the true root cause and resolve it efficiently — sparing you hardware replacements the laptop never needed.
Data recovery
A dying drive, an accidental deletion, a corrupted partition, a laptop that won’t boot — years of files, photos and documents suddenly at risk. Data recovery runs at all ten branches for laptops with failing or failed storage. What can be saved depends on the nature and extent of the fault, and you get that assessment honestly before any work begins.
Gaming laptop repair: specialist work for high-performance machines
Dense thermal management, proprietary display connectors, high-wattage charging and RGB keyboard assemblies push gaming laptop repair beyond the everyday — and reward the right approach.
Thermal paste renewal & deep clean
Throttling under load, shutdowns mid-session, temperatures well above what the machine once ran — near-certain signs of degraded paste and dust-clogged cooling. A deep clean plus high-quality thermal compound can transform an ageing gaming laptop: lower temperatures, throttling gone, hardware life meaningfully extended.
High-refresh-rate screen replacement
144Hz, 165Hz, 240Hz, 360Hz — gaming panels are specified tightly, and a replacement must match to preserve the refresh rate and response time the machine was built around. Correct-specification panels are sourced for every major gaming brand.
Gaming keyboard replacement
RGB backlighting and per-key illumination make gaming keyboards brand- and model-specific parts. The correct replacement is sourced for your machine so lighting, macro keys and anti-ghosting all work exactly as they did — not just the typing.
Laptop repair cost and pricing
Clear, upfront quoting opens every laptop repair — confirmed before work begins, no hidden charges, nothing bolted on at collection. Laptops vary more in complexity and parts cost than phones or tablets do, and pricing reflects that honestly; what never changes is that you know the figure before we touch the device. Ask in branch or run the fault through the booking tool for a quick estimate.
Laptop repairs done to a professional standard
Laptop repair demands genuine technical knowledge. Components sit densely packed, differ significantly between manufacturers, and punish careless disassembly. A poor repair can introduce faults that cost real money to undo — and a mishandled battery is a hazard, not just a mistake.
Our technicians diagnose the actual root cause, source the correct parts, and work through every repair methodically — the approach of an established, award-winning business with branches spanning England and Scotland, set out in full on our high quality repairs page. No corners cut, no guessing, and no work we lack confidence in without telling you first.
Our laptop repair warranty
One-year warranty
Screens, batteries, HDDs and SSDs, charging ports, keyboards, fan cleaning and the software services too — every laptop repair leaves with a year’s cover attached to the fault we fixed. Outside it: fresh physical damage, liquid getting in after the repair, and unrelated faults developing on their own. Full terms on the warranty page.
Laptop repair near me: pick from ten UK branches
All ten branches take laptops through their doors daily:
Bournemouth
Colchester
Farringdon
Glasgow
Norwich
Romford
Stoke-on-Trent
Surrey Quays
Whetstone
Wolverhampton
The store locator has every branch’s address, hours and contact details.
Six reasons to trust us with your laptop repair
All brands, mainstream and gaming
Dell, HP, Lenovo, Acer, Toshiba, Sony, Samsung and Asus — plus Razer, MSI, Alienware and the rest of the gaming field — at every branch.
Gaming laptop expertise
Thermal renewal, high-refresh panels, RGB keyboards — specialist machines handled with the specialist approach they need.
Data recovery service
Failing or failed drives assessed at every branch — because the files on a laptop usually matter more than the laptop itself.
Software as well as hardware
Windows reinstalls, malware removal, drivers and diagnostics — software faults fixed as readily as hardware ones, saving parts costs where no part was the problem.
Insurance approved
Laptop claim going through your insurer? All ten branches are set up to accommodate it.
Same-day or next-day service
Most common jobs finish the same day or within 24 hours; the complex ones get a realistic timeframe agreed upfront, not an optimistic one.
Laptop repairs we’re proud of
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