Computer repair in Romford — home and small business desktop PCs fixed on Market Place

Computer repair Romford homes and small businesses rely on

The desktop in the spare room still does a lot — the kids’ homework, online banking, the home office, or the accounts for a small business round the corner from the market. When it won’t switch on or keeps crashing, you want the actual fault found rather than a guess. Pocket Geek Romford by CrC Repair® provides computer repair in Romford from Tollgate House on the market, a short walk from the station.

Branded towers and home-built PCs are both welcome. On our own bench we diagnose hardware faults, get rid of viruses, fix Windows, recover files and carry out upgrades — and you’ll know the price up front, with twelve months’ cover afterwards.

Drop the PC off during opening hours (we close Thursdays and Sundays), message us via the form, or reserve a PC repair slot online.

Pocket Geek Romford by CrC Repair®
Unit 2, Tollgate House, 96 Market Place, Romford, RM1 3ER
Tel: 01708 202461 · WhatsApp: 07359 265290 · [email protected]
Open: Monday to Wednesday, Friday and Saturday, 10am to 6pm · Closed Thursday and Sunday
⭐ Rated 4.8 from 214 Google reviews

Ask our Romford technicians about your desktop

Book a computer repair in Romford

Fitting an SSD or RAM, replacing a PSU or reloading Windows is frequently a same-day job. Book a slot, or bring the tower to the Market Place.

Desktop PC repair in Romford — hardware faults

The same fault can have different roots, which is why every part is checked before we swap it:

Won’t power on or no picture

Nothing happens when you press the button, the fans run but the screen stays black, or it starts and then cuts out. The PSU, the RAM and the graphics card can all cause this, so we check each before looking at the motherboard. One-year warranty.

Motherboard problems

Dead USB ports, memory the PC won’t recognise or a machine that hangs at start-up can be the board — but we rule out cheaper causes first. If a new board really is needed, we’ll source a compatible one and tell you honestly whether it’s worth it. Twelve months’ cover.

Faulty power supply

A dying PSU can make a PC switch off mid-task, restart on its own or refuse to start, and it can damage other parts along the way. We fit a replacement with comfortable headroom for your system. Guaranteed for a year.

Memory errors

Blue screens and freezes under load are often caused by a single faulty RAM stick. Each module is tested on its own; the faulty one is replaced, and capacity can be increased at the same time if the motherboard allows. Guaranteed for a year.

Graphics card faults

Glitches on screen, flickering, crashes in games or editing software, or no signal at all. Once drivers and leads are cleared, the card gets a clean and repaste or is swapped for a compatible replacement, covered for a year.

Hard drive and SSD failures

A ticking noise, painfully slow start-ups, SMART warnings or a drive that keeps disappearing. A new drive goes in, and anything readable on the old one is transferred. Twelve months’ cover.

Overheating and noisy fans

Dust builds up in fans and heatsinks over the years, and the paste under the CPU cooler dries out. We clean everything, re-seat the cooler with new compound and get the PC running cooler and quieter. One-year warranty.

USB, audio and display outputs

Front USB sockets that don’t work, crackly audio or a video output that’s stopped. We work out whether it’s the motherboard, an expansion card or the front-panel cables, then repair it. Twelve months’ cover.

Virus removal and Windows repair in Romford

Virus and malware removal

Pop-up adverts, a homepage you didn’t choose or a PC that’s suddenly slowed to a crawl. We remove the infection, install dependable security software and give you a few tips to stay safe — or advise starting Windows afresh when it’s beyond saving.

Fresh Windows installation

A failed update, years of clutter or damage left by a virus often means wiping and reloading Windows 10 or 11 is the sensible fix. Drivers and settings are configured, and we’ll decide together how to save your files beforehand.

Software checks

Corrupt system files and wrong settings can look just like failing hardware. Checking software first often means you don’t need to buy a part at all.

Drivers and clean-ups

Old or conflicting drivers are a common cause of crashes. If your current Windows setup is worth keeping, we update the drivers and clear out unwanted software.

PC upgrades in Romford that make a real difference

Upgrading the right part costs far less than buying a new computer:

SSD upgrade

Swapping an old hard disk for an SSD makes a desktop start and open programs much faster — and all your files come across too.

More memory

Extra RAM keeps things smooth when you’ve got the browser, email, documents and video calls open at once.

New graphics card

More power for newer games, photo and video editing, or running more than one monitor.

Processor upgrade

A faster CPU, where your motherboard can take one.

Extra storage

A second drive for family photos, work archives or a growing games library.

Better cooling

A bigger CPU cooler or additional case fans for lower temperatures and less noise.

We’ll only suggest upgrades that suit how you use your PC, and each comes with a one-year warranty. Fancy something brand new? Take a look at custom gaming PC build Romford.

Data recovery in Romford

When the drive holding your family photos, business records or coursework stops working, the files aren’t always gone for good. Failing disks, deleted partitions and corrupted file systems can often be recovered.

How much we can get back depends on the drive’s condition — partial reads are a good sign, serious physical damage less so. We give you a frank view and a price up front, and discuss it with you before any charge is made for an unsuccessful attempt.

Desktop brands we repair in Romford

The makes we see most often — we’re happy to look at others too:

DellOptiPlex, Inspiron, XPS, Vostro, Precision HPPavilion, Envy, EliteDesk, ProDesk, OMEN LenovoIdeaCentre, ThinkCentre, Legion, ThinkStation AcerAspire, Nitro, Predator, Veriton AsusVivoPC, ProArt, ROG, ExpertCenter MSIInfinite, Codex, Trident, MEG Aegis Custom towersSelf-built and shop-built PCs

Laptops are covered on laptop repair Romford and Apple notebooks on MacBook repair Romford. For the service nationwide, see computer repair.

Computer repair prices in Romford

Whether it’s a repair, an upgrade or a data recovery attempt, you’ll know the cost before we start, and we won’t begin until you’ve agreed. There are no extras when you collect.

Bring your PC to the Market Place, or check a guide price on our computer repair booking page.

We diagnose before we replace — not a pop-up job

We often see desktops that have already had the wrong part replaced somewhere else. Symptoms overlap: a PC that won’t start could have a dead motherboard or just a cheap faulty RAM stick, and random shutdowns might be a worn-out power supply or simply a fan clogged with dust. We test methodically, show you what we’ve found, and only then give you a quote.

Pocket Geek Romford is part of the award-winning CrC Repair®, and all ten of its stores follow the same standards for testing, parts and paperwork. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

Read how a repair moves through our workshop on the high-quality repairs page.

Computer repair warranty at our Romford store

All desktop work

One-year warranty

Twelve months’ cover on whatever we did — board, PSU, drive or memory replacements, cooling services and software fixes.

What’s excluded

New damage

Accidental knocks, spills and new faults unrelated to our work aren’t covered.

Terms are set out under repair warranty.

Bringing your PC to Romford Market

Our shop is at Unit 2, Tollgate House, 96 Market Place, Romford, RM1 3ER, beside Asda on the market, with The Liberty a moment away and Romford station an easy walk. Hours: 10am–6pm, five days a week; closed Thursdays and Sundays.

Coming by train

Romford station is an easy walk away — handy for smaller towers and compact PCs.

What to bring

The tower on its own is fine — leave the screen and peripherals behind.

Computer repair near me?

We fix desktops for households and businesses in Chadwell Heath, Chase Cross, Emerson Park, Rush Green and Rise Park — all close to Romford town centre.

See the Romford store page for opening details, or the store locator if another branch is more convenient.

Why Romford brings its PCs to Pocket Geek

Tested, not guessed

Each suspect part is checked, so you only pay for what’s actually failed.

Any tower

Dell, HP, Lenovo, MSI and home-built PCs are all welcome.

Hardware and software

From PSU and drive faults to virus removal, reinstalls and file recovery.

Sensible upgrades

We only recommend improvements that make a real difference to how you use it.

A year’s guarantee

Every repair and upgrade is covered for twelve months by our Romford store.

4.8 from 214 reviews

Read what Romford customers say on Google below.

Computer repair Romford — FAQs

How long does a desktop computer repair take in Romford?

Straightforward jobs — a new SSD or memory, a replacement power supply or a fresh Windows install — are usually ready within a day. Motherboard swaps and data recovery take longer, and you’ll get a date once testing is complete.

Will you repair a PC I built myself?

Absolutely. Home-built towers and PCs from small independent builders are treated exactly the same as Dell, HP or Lenovo machines.

Do I need to bring my monitor and keyboard?

Normally no — just the computer. Leave the screen, keyboard and mouse at home unless we specifically ask for them to track down a fault.

Can you remove viruses from a family PC?

Yes. We remove the infection and set up proper protection. If Windows has been badly damaged, we’ll tell you whether a clean start is the better option.

Is it worth upgrading my old computer?

Frequently, yes. An SSD and a bit more memory can make an older desktop feel quick again for relatively little money — and if yours isn’t worth the spend, we’ll be honest about it.

Can you get files back from a dead hard drive?

Quite often. After inspecting the drive we’ll tell you the likely outcome and the price, and the decision is yours.

Do computer repairs come with a warranty?

Yes — twelve months on hardware repairs, upgrades and software work alike. See our repair warranty page for the conditions.

Where can I bring my PC in Romford?

To Pocket Geek Romford, Unit 2, Tollgate House, 96 Market Place, RM1 3ER, next to Asda on Romford Market. Open 10am–6pm except Thursdays and Sundays.