Samsung repair in Norwich — Galaxy phones fixed with Samsung’s own parts
Samsung repair Norwich — genuine parts, city-centre shop
Galaxy handsets rely on components Samsung calibrates at the factory, which is why imitation screens and batteries so often disappoint. Pocket Geek Norwich by CrC Repair® carries out Samsung repair in Norwich using Samsung Service Pack parts only, at 22a White Lion Street opposite Primark.
From the S10 through to the S25, the A range, the folding Z models and Galaxy Tab tablets — all of them are repaired here. Broken or striped screens, fading batteries, charging faults, cracked backs, cameras and water damage are sorted in store. Galaxy phone screens from us have lifetime cover; the rest of our Galaxy work is guaranteed for twelve months.
We open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm. Reserve a slot with our online Samsung booking form so a genuine Samsung part is waiting when you come in.
Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews
Ask our Galaxy technicians a question
Find a repair for your device
Galaxy models we repair in Norwich
Samsung phones and tablets, current and recent:
Other phone makes: phone repair Norwich. Samsung tablets are also covered on tablet repair Norwich, and our Samsung repair hub covers the service nationwide.
Samsung parts only — here’s why
Factory-tuned displays. Samsung sets each Dynamic AMOLED for colour accuracy, HDR and adaptive brightness. Non-Samsung panels may switch on, but tones drift and battery life suffers.
Batteries that report honestly. Super-fast and wireless charging, plus the health figure in Settings, only behave when the cell talks properly to the phone. Samsung’s batteries do; aftermarket cells often don’t — so Galaxy devices on our bench get Samsung batteries and nothing else.
We carry no copy Galaxy parts at all. If a component has been discontinued, you’ll know before we start.
Galaxy repairs in Norwich
The Samsung faults we meet most often:
Samsung screen repair Norwich
A flat A-series panel, a curved Ultra or a foldable’s main display — each needs a different technique, and each gets a genuine Service Pack screen tested for touch and colour. Galaxy phone screens carry lifetime cover. More: screen repair Norwich.
Samsung battery replacement Norwich
Draining by teatime, switching off with charge left or warming up on the charger. A genuine Samsung cell, matched to your model, restores proper charging and health readings. Twelve months’ guarantee — see battery replacement Norwich.
Lines across the display
A vertical stripe of colour is a classic sign of AMOLED damage after pressure or a drop. A new genuine screen cures it.
USB-C socket
Super-fast charging gone, a loose connection, or no charge at all. Cleaned or replaced with a Samsung part, backed for a year.
Rear glass and lenses
Cracked rear panels undo the phone’s seal, and Ultra camera arrays — periscope zoom included — can chip or blur. Samsung components, one-year cover.
Water damage
IP ratings weaken over time. After a soaking, switch off, leave it unplugged and bring it to White Lion Street on our next opening day. Guaranteed for twelve months.
Z Fold and Z Flip repair in Norwich
Folding Galaxies are the most delicate phones Samsung makes. The main screen is a flexible OLED layer over a precision hinge, and it must be removed and replaced without creasing the new panel — slow, specialist work with the correct Samsung part.
Current and recent Fold and Flip models are handled on White Lion Street, from cover screens and hinges to cells and cameras. You get the cost in writing after an assessment, before the phone is opened.
Sell your Samsung in Norwich
Swapping to a new Galaxy?
An offer in the shop
Storage, model and condition set the price — damaged phones included.
Same-visit payment
Agree to the price and you leave with the cash. The devices we buy are listed online — for anything missing, message us and we’ll answer within 24 hours.
Or trade towards a refurb
Use the value against a refurbished handset. Please remove your Samsung and Google accounts first.
Refurbished Samsung phones in Norwich
A tested Galaxy for less than new:
Tested on our bench
Each of our refurbished Galaxy handsets is inspected by the same team that fixes Samsungs on White Lion Street.
Two years’ cover
Whatever refurbished handset you pick up from us comes with a two-year guarantee.
Samsung repair prices in Norwich
A Galaxy A battery is a modest job; a Z Fold 6 inner screen is one of the priciest phone parts made. Genuine components cost more than copies, and our quotes are upfront about it.
The price you approve is the price you pay. Check a guide on the Samsung booking page, or ask for a free assessment in the shop.
Samsung-standard Galaxy work — not a pop-up job
Cheap fixes tend to mean imitation panels: washed-out colour, extra battery drain and an in-display fingerprint sensor that stops recognising you. Here the screen comes from Samsung, a fresh seal goes on and every function is checked before collection.
Pocket Geek Norwich belongs to CrC Repair®, repairing phones since 2004 with ten stores today. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.
Our high-quality repairs standards explain each step.
Samsung repair warranty in Norwich
Galaxy phone screens
Lifetime warranty
The genuine Samsung display we fit to your Galaxy phone carries a guarantee that lasts while you keep that phone.
Everything else, and Galaxy Tabs
One-year warranty
Batteries, ports, backs, cameras and liquid work — and all Galaxy Tab repairs, screens included.
Our parts and fitting are covered, not later accidents. See the repair warranty.
Our Samsung repair shop in Norwich
Find us at 22a White Lion Street, Norwich, NR2 1PX, right opposite Primark in the city centre, a minute’s walk from Norwich Castle. We’re open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm, and closed on Mondays, Thursdays and Sundays.
Look for Primark
We’re directly across White Lion Street from it.
Close to the Castle
About a minute’s walk from Norwich Castle.
Samsung repair near me?
Customers travel in from Catton, Earlham, Lion Wood, Riverside and Sprowston.
Opening times and contact details are on our Norwich store page; to find another CrC branch, use the store locator.
Why Norwich Galaxy owners choose us
Samsung parts only
Service Pack components on every Galaxy.
Foldables welcome
Folding panels and hinges repaired in store.
Price agreed first
You sign off the cost before any work begins.
Lifetime screen guarantee
Plus twelve months on other Galaxy jobs.
City-centre shop
Opposite Primark on White Lion Street.
5.0 on Google
140 customers have rated us — read them underneath.
Galaxy jobs finished in Norwich
Recent Galaxy jobs:
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Each one fitted with Samsung parts and backed by our guarantee.