Console repair in Norwich — PlayStation, Xbox, Switch and handheld PCs

Console repair Norwich — get back to your game

Whether it’s a PS5 that won’t show a picture, an Xbox that sounds like a jet engine or a Switch Joy-Con that drifts, a broken console spoils the evening. Pocket Geek Norwich by CrC Repair® offers console repair in Norwich at 22a White Lion Street, opposite Primark, for PlayStation, Xbox and Nintendo systems, handheld gaming PCs and controllers.

HDMI sockets, drifting sticks, overheating, faulty drives, dead power, storage issues and persistent error codes are all on our list. Console repairs are guaranteed for twelve months, and chip-level solder work for three months unless your quote states longer.

We’re open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm. Drop by for a free assessment, or reserve a console repair online.

Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews

Ask about your console repair

Book a console repair in Norwich

HDMI ports, fans and thumbsticks are usually repaired within a few days.

Book a console repair Call 01603 853209

Console problems we repair in Norwich

The faults we see most often:

Blank screen or no signal

The console powers up but the TV shows nothing. On a PS4, PS5 or recent Xbox that usually means a damaged HDMI port, which we replace at board level and test on a display. Twelve months’ cover.

Overheating and loud fans

Roaring fans and sudden shutdowns are normally caused by dust build-up and dried thermal paste. We strip it down, clean the heatsink and re-paste it, with twelve months’ cover.

Games that won’t load from disc

Discs not recognised, grinding noises or a disc stuck inside. Drives in Sony, Microsoft and Nintendo home machines are mended or swapped; PS5 drives additionally need pairing to the motherboard.

No power or boot loops

Completely dead, a single beep and nothing else, or restarting over and over. We check the power supply, board and firmware in turn before recommending a fix.

Storage upgrades and faults

Adding SSD space to a PS5, replacing a failing Xbox One drive, or a Switch that no longer reads its microSD card. One-year guarantee.

Error codes and stuck updates

Recurring error messages, account problems or updates that won’t finish. Your saves are protected before any reset.

Consoles we fix in Norwich

Current systems and retro favourites:

PlayStationPS5 (standard, Digital, Slim, Pro), PS4, PS3, PS2, PS1, PSP and PS Vita XboxSeries X, Series S, Xbox One family, Xbox 360 and the original Xbox NintendoSwitch, Switch OLED, Switch Lite, Switch 2, Wii U, Wii, GameCube, N64, SNES, DS, 3DS and Game Boy Handheld PCsSteam Deck (LCD and OLED), ROG Ally, MSI Claw and Legion Go

Brand pages: PlayStation repair Norwich, Xbox repair Norwich and Nintendo repair Norwich. Our games console repair page covers every branch, and PC gamers can look at gaming PC build Norwich.

Controller and handheld repairs

Sooner or later the sticks on any pad start to wander, from Sony’s DualSense and DualShock 4 to Microsoft’s standard and Elite controllers and Nintendo’s Joy-Cons. We fit new stick modules, free sticky buttons and replace charging ports at far less cost than buying another pad.

PC-based handhelds from Valve and ASUS are engineered quite differently from a Switch, and we treat their screens, batteries, USB-C ports and sticks accordingly. Switch screens, batteries and charging ports are everyday jobs too, all guaranteed for a year.

Retro console repair in Norwich

Found an old console in a cupboard? Many classic faults, like the infamous Red Ring on the Xbox 360 or the PS3’s Yellow Light of Death, are down to solder beneath the processor and graphics chip fracturing over time. Reworking that solder rescues a lot of these machines, but it isn’t guaranteed to.

Every older console is assessed before we commit, and you’ll hear our honest estimate of its chances. Soldering carries a three-month guarantee, or a longer period if your quote states one.

How much does console repair cost in Norwich?

Replacing a thumbstick is inexpensive; a board-level HDMI repair is more involved. The price depends on the console, its model revision and the fault, so we inspect it before quoting.

The figure is settled up front and nothing is added when you pick it up. Guide prices sit on our console repair booking; inspections at the counter are free.

Board-level skill — not a pop-up job

Each HDMI port is soldered onto a multi-layer circuit board, and overheating it can permanently lift the pads. We use temperature-controlled irons and hot-air rework gear, then play-test every console before you collect it.

Pocket Geek Norwich works to the same standards as all ten CrC Repair® stores, developed since the business began in 2004. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

More on our methods: high-quality repairs.

Console repair warranty in Norwich

Consoles and controllers

One-year warranty

HDMI ports, cooling, drives, power, storage and stick repairs are all covered for twelve months.

Soldering repairs

Three-month warranty

Reflow and reball work on older consoles has three months’ cover, or longer if your quote says so.

Accidents after you collect aren’t included — read the repair warranty for specifics.

Our console repair shop in Norwich

Bring your console to 22a White Lion Street, Norwich, NR2 1PX, opposite Primark in the city centre, a short walk from Norwich Castle. We open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm; Monday, Thursday and Sunday we’re closed.

Open on Saturdays

Drop off your console at the weekend.

Easy to find

Facing Primark on White Lion Street.

Console repair near me?

We fix consoles for players in Hellesden, Mount Pleasant, Old Catton, Lion Wood and Riverside.

Branch details: Norwich store page. Other shops: store locator.

Why Norwich gamers choose us

All the major systems

Sony, Microsoft, Nintendo and PC handhelds.

Board-level repairs

HDMI ports and retro reflows in store.

Controller drift fixed

Far cheaper than a new pad.

Clear guarantees

Twelve months on repairs, three on soldering.

City-centre shop

Opposite Primark, near the Castle.

5.0 on Google

140 reviews — read them below.

Console repair Norwich — FAQs

What games consoles do you repair?
Every PlayStation from the PS1 to the PS5 Pro, all Xbox generations, every Nintendo from the SNES up to the Switch 2, PC handhelds from Valve, ASUS, MSI and Lenovo, plus all the controllers.

Why does my TV show no signal from my console?
On modern PlayStation and Xbox consoles, a damaged HDMI port is by far the most common reason. We check the surrounding board, and if it’s healthy the new port is often fitted the same day.

Can you fix controller stick drift?
Yes. We replace the worn analogue stick module, which costs much less than a new controller and keeps the pad you already know.

Is it worth repairing an old console like a 360 or PS3?
Often it is. Faults such as the Red Ring of Death and the Yellow Light of Death come from cracked solder joints, and many boards can be saved with a reflow or reball. We inspect first and give you honest odds. Solder repairs have a three-month guarantee unless your quote states longer.

Will I lose my saved games?
Not from a port, fan or stick repair — those don’t touch your storage. If a reset is ever needed, we’ll agree with you how to back up your saves before we do anything.

What warranty comes with a console repair?
Twelve months on console and controller repairs, and three months on board-level soldering unless your quote says otherwise. See the repair warranty.

Where can I get my console fixed in Norwich?
22a White Lion Street, NR2 1PX, opposite Primark. Open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm.