Xbox repair in Norwich — consoles and pads from every generation

Xbox repair Norwich — from Series X to the original

An Xbox that powers on to a blank TV, overheats halfway through a match or refuses to read discs doesn’t have to be replaced. Pocket Geek Norwich by CrC Repair® offers Xbox repair in Norwich at 22a White Lion Street, opposite Primark, covering every generation from the Series X|S back to the first Xbox, plus Wireless and Elite controllers.

HDMI ports, cooling problems, disc drives, power and boot faults, SSD upgrades, expansion-card slots, controller pairing and error codes are all dealt with in store. You get twelve months’ cover on Xbox work; Red Ring and similar board soldering is covered for three months, extended only where written on the quote.

We’re open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm. Call in, or book your Xbox repair online.

Pocket Geek Norwich by CrC Repair®
22a White Lion Street, Norwich, NR2 1PX
Tel: 01603 853209 · WhatsApp: 07341 234960 · [email protected]
Open: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm · Closed Monday, Thursday and Sunday
⭐ Rated 5.0 from 140 Google reviews

Ask about an Xbox repair

Book an Xbox repair in Norwich

Reserve a slot or simply walk in with the console — HDMI and controller jobs are often finished within a day.

Xbox consoles we repair in Norwich

All generations and official controllers:

Xbox SeriesSeries X, Series S, 1TB Series S Xbox OneOriginal, One S, One X, One S All-Digital Xbox 360Original (Fat), 360 S, 360 E Original XboxThe 2001 console ControllersXbox Wireless, Elite Series 1 and 2, 360 and One pads

For other systems, see PlayStation repair Norwich or console repair Norwich. Our national Xbox repair page covers the service at every store.

Xbox faults we fix in Norwich

Tested properly, then repaired:

Xbox HDMI port repair Norwich

The console runs, the controller connects, but the screen stays dark. On Series and One models that’s usually a broken HDMI port, which we replace and test on a display — often same day, guaranteed for a year.

Overheating and noisy fans

Overheating warnings, a fan at full blast or shutdowns during play. We clean out dust and renew the thermal paste, with twelve months’ cover.

Disc drive problems

Games not loading, a clicking drive or a tray that won’t open on Series X, Xbox One and 360 consoles. Repaired or replaced with a one-year guarantee.

No power or boot loops

No response, a click and silence, or the logo repeating forever. We test the power supply, motherboard and system software until we find the fault.

SSD upgrades and expansion slots

Faster SSDs for Xbox One, failing hard drives swapped out, and Series X|S expansion slots that won’t recognise the card. Twelve months’ cover.

Connection and error codes

Controllers that won’t pair, unstable Wi-Fi, NAT type issues or error codes that keep coming back. We track down whether it’s hardware or settings and fix it.

Xbox 360 Red Ring repair in Norwich

Three red segments around the power button mean the Xbox 360’s best-known fault. Heat cycles over the years crack the solder joints under the GPU. Reworking that solder brings plenty back to life, although some can’t be rescued.

After examining the board we’ll give you a candid view on whether it’s worth a go. As it involves chip-level soldering, it carries a three-month guarantee, or longer if stated on your quote.

Xbox controller repairs

Every Xbox controller eventually develops stick drift — your aim creeps sideways or menus move on their own. Replacing the stick module and recalibrating costs much less than a new controller.

We also repair face buttons that no longer register, sticking D-pads and bumpers, feeble rumble, broken battery covers, snapped Elite paddles and faulty charging ports, all guaranteed for twelve months.

How much does Xbox repair cost in Norwich?

Fitting a faster drive has little in common with reballing a 360 board — your model and its problem set the cost. We agree the price before starting and it doesn’t change.

Indicative prices are on our Xbox repair booking, and a counter check costs nothing.

Skilled Xbox board work — not a pop-up job

HDMI replacements and Red Ring repairs need exactly the right heat on a multi-layer circuit board. Too much lifts the pads; too little leaves a weak joint. We use professional equipment and play-test every Xbox before returning it.

We belong to CrC Repair®, a UK repair business set up in 2004 that now has ten shops. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

Our approach is set out under high-quality repairs.

How long Xbox repairs are covered in Norwich

Xbox consoles and pads

One-year warranty

Every Xbox and controller repair we carry out is guaranteed for twelve months.

Chip-level soldering

Three-month warranty

Red Ring reflow and reball jobs come with three months’ protection, more only if quoted.

Later drops and spills sit outside this cover; terms are in our repair warranty.

Bring your Xbox to our Norwich shop

You’ll find us at 22a White Lion Street, Norwich, NR2 1PX, across the road from Primark in the city centre and a minute from Norwich Castle. We’re open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm, and closed Monday, Thursday and Sunday.

Central Norwich

White Lion Street, opposite Primark.

Open Saturdays

Drop your Xbox off at the weekend.

Xbox repair near me?

Xbox players come to us from Earlham, New Catton, Mount Pleasant, Thorpe End and Lion Wood.

Branch details on our Norwich store page; other shops on the store locator.

Why Norwich Xbox owners choose us

Every Xbox generation

Series X|S back to the 2001 original.

Elite controllers

Sticks, paddles and buttons repaired.

Fast HDMI repairs

Blank-screen faults often fixed same day.

Guaranteed

A year on repairs, three months on soldering.

Easy to reach

Opposite Primark, a minute from the Castle.

5.0-star rating

Scroll down for 140 Google reviews.

Xbox repair Norwich — FAQs

Why does my Xbox turn on but show no picture?

If the console is running and the controller connects but the TV stays blank, the HDMI port is the usual cause on current and last-generation Xboxes. We replace it at board level, often on the same day, with a one-year guarantee.

Can you fix Xbox controller drift?

Yes. A new analogue stick and recalibration cure drift on Xbox Wireless and Elite controllers, and cost far less than a new pad.

Do you repair Elite Series 2 controllers?

We do — worn sticks, broken paddles, sticking bumpers, weak rumble and charging problems on Elite Series 1 and 2 controllers.

My Xbox keeps overheating — what can you do?

We open the console, clean out the dust and replace the dried thermal paste. That normally stops the overheating warnings and quietens the fan.

Can you repair an Xbox 360 with the Red Ring of Death?

Often, yes. The red lights point to cracked solder under the GPU, and reworking the joints saves a large number of boards. We assess yours beforehand; the soldering carries three months of cover unless your quote states a longer period.

What warranty do Xbox repairs come with?

A year on Xbox consoles and controllers, with solder repairs such as Red Ring fixes guaranteed for three months. Full terms: repair warranty.

Where can I get my Xbox repaired in Norwich?

22a White Lion Street, NR2 1PX, opposite Primark. Open Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm.