Nintendo Switch repair in Stoke-on-Trent — Joy-Cons, screens, Switch 2 and retro

Nintendo Switch repair Stoke-on-Trent — and every Nintendo before it

Switches get carried everywhere, so screens crack, batteries wear and Joy-Cons start drifting. Pocket Geek Stoke on Trent by CrC Repair® offers Nintendo Switch repair in Stoke-on-Trent at Unit 11a, Tunstall Trade Park, with free parking outside and many jobs done on the day.

Every Switch model — launch, OLED, Lite and the new Switch 2 — comes through our door with its controllers, as well as DS, 3DS, Wii U and retro machines back to the Game Boy. Screens, batteries, charging ports, docks, game card readers and stick drift are all fixed in store. Repairs are guaranteed for a year; soldering for three months unless your quote says otherwise.

We open weekdays, 9:30am to 5:30pm. Drop by, or book a Nintendo repair online.

Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews

Ask our Tunstall team about your Switch

Book a Switch repair in Stoke-on-Trent

New sticks, Switch screens and batteries are routine — usually ready the same or next day.

Book a Nintendo repair Call 07988 300056

Joy-Con drift repair in Tunstall

Your character runs off a ledge without you touching the stick? That’s Joy-Con drift — a worn sensor inside the analogue stick, and the most common Nintendo fault by far. Buying replacement controllers isn’t necessary.

New stick modules go into first-generation Joy-Cons, the ones bundled with the OLED, and Joy-Con 2, often while you pop into the shops on the trade park. Worn rails and sticky buttons can be sorted too, each backed by a one-year guarantee.

Switch faults we repair in Stoke-on-Trent

We test each console before giving a price:

Switch and OLED screen repair

Cracked glass, lines or unresponsive touch on the Lite, OLED and original Switch — replaced with quality displays. One-year warranty.

Switch 2 repair

The larger Switch 2 screen can crack corner to corner from a small knock. We replace displays, batteries and charging ports, with twelve months’ cover.

Charging port repair

Only charging at an angle, or doing nothing in the dock. A worn USB-C socket is repaired or replaced on any model. One-year warranty.

Battery replacement

Running out before the end of a long drive? Any Switch, including the Lite and Switch 2, can take a fresh battery. See battery replacement Stoke-on-Trent.

Dock and TV output

The TV stays blank in docked mode, or the battery won’t top up on the stand. Bring console, dock and lead together so each can be tested. A year’s warranty.

Shells, card slots and errors

Broken kickstands, cracked shells, unread cartridges or microSD cards, and error screens or stalled updates — all fixed with a year’s warranty.

Nintendo hardware we fix

Switch 2 at one end, the 1989 Game Boy at the other:

SwitchOriginal (HAC-001) and revised model Switch OLEDHEG-001 Switch LiteHDH-001 Switch 2Console and Joy-Con 2 Wii U & WiiConsoles and the Wii U GamePad GameCube, N64 & SNESAll variants DS familyDS, DS Lite, DSi, DSi XL 3DS family3DS, 3DS XL, 2DS, New 3DS, New 3DS XL, New 2DS XL Game Boy familyOriginal, Pocket, Color, Advance, SP, Micro

PlayStation or Xbox? See PlayStation repair Stoke-on-Trent or Xbox repair Stoke-on-Trent; Steam Deck and other handheld PCs are on console repair Stoke-on-Trent. The Nintendo repair page covers the whole group.

DS, 3DS and retro Nintendo repairs

Older handhelds and home consoles still get plenty of love at Tunstall:

Handheld screens

Scratched, cracked or washed-out displays on either half of a DS or 3DS, plus Game Boy screens. Guaranteed for twelve months.

Hinges and ribbon cables

A broken clamshell hinge frays the ribbon until the top screen flickers or dies. Both are rebuilt on folding models such as the 3DS XL and DS Lite. Twelve months’ cover.

Retro consoles and controllers

Spongy D-pads, dead buttons, loose N64 sticks and cartridge slots that won’t read. Any soldering needed has a three-month guarantee, or the term printed on your quote.

Nintendo repair prices in Stoke-on-Trent

A Joy-Con stick and a Switch 2 screen are very different jobs, so prices depend on the model and fault. We test first and give you one clear figure.

You approve the price before work starts. Get an estimate through our Nintendo repair booking page or bring the console in to be looked at free.

Gentle hands on your Switch — not a pop-up job

Switch consoles use tiny screws, fragile flex cables and heat-sensitive adhesive, and a careless opening can tear the touch layer. We work patiently and test the console, Joy-Cons and dock before you collect.

CrC Repair® has run repair stores since 2004, and our Tunstall branch is one of ten. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

See high-quality repairs for how we work.

Nintendo repair warranty in Stoke-on-Trent

Consoles, controllers and handhelds

One-year warranty

Screens, batteries, ports, docks, sticks and buttons are covered for twelve months.

Soldering on retro consoles

Three-month warranty

Board-level solder work carries three months unless your written quote gives longer.

New drops and spills aren’t included. See the repair warranty.

Visiting our Stoke-on-Trent Nintendo repair shop

You’ll find us at 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE, between national chain stores; parking there is free and we open 9:30am to 5:30pm, Monday to Friday.

Free spaces

Park at no cost and pop in with your Switch and Joy-Cons.

Shop while we fix

Many Joy-Con repairs are done while you browse the neighbouring stores.

Switch repair near me?

Families bring Switches to us from Chell, Crackley, Sandyford, Little Chell and Middleport.

Branch details: Stoke-on-Trent store page; other shops: store locator.

Why Nintendo fans choose Pocket Geek Tunstall

Joy-Con drift fixed

Often while you wait, far cheaper than new controllers.

Switch 2 ready

Screens, batteries and ports on Nintendo’s newest console.

Retro welcome

DS, 3DS, Wii U, N64, SNES and Game Boy.

A year’s cover

Twelve months on Switch work; solder jobs three months.

Family-friendly drop-off

Park free and bring the kids’ consoles in together.

Google rating 4.9

59 reviews so far — scroll down to read them.

Nintendo Switch repair Stoke-on-Trent — FAQs

Can you fix Joy-Con drift?
Absolutely — drifting sticks are the fault we handle most. Replacements go into any generation of Joy-Con, frequently while you wait, with twelve months’ cover.

Do you repair the Switch 2?
We do. Its display, battery and USB-C socket can all be renewed, and drifting Joy-Con 2 sticks replaced. Every repair is tested before collection and guaranteed for a year.

My Switch won’t show on the TV — is it the dock?
It could be the dock, the console’s USB-C port or the HDMI cable. Bring all three to Tunstall and we’ll test each to find the culprit.

Do you fix old Nintendo consoles?
We do — DS, 3DS, Wii U, Wii, GameCube, N64, SNES and Game Boy models. Screens, hinges, buttons, D-pads and cartridge slots are common repairs. If solder work is involved, cover runs for three months (longer where your quote specifies).

Will I lose my Switch saves?
Screen, battery, port and Joy-Con repairs don’t touch your data. If you have Nintendo Switch Online, cloud backups add extra protection.

What warranty do Nintendo repairs have?
One year on Switch, Joy-Con and handheld repairs; three months on soldering work. See the repair warranty page.

Where is your Nintendo repair shop in Stoke-on-Trent?
At Unit 11a, Tunstall Trade Park, Tunstall, ST6 4SE, with free parking on the park. We’re open Monday to Friday, 9:30am to 5:30pm.