PlayStation repair in Stoke-on-Trent — PS5, PS4, PS3 and controllers

PlayStation repair Stoke-on-Trent for every generation

When the PS5 won’t show a picture or the DualSense has a mind of its own, you want it sorted quickly. Pocket Geek Stoke on Trent by CrC Repair® carries out PlayStation repair in Stoke-on-Trent at Unit 11a, Tunstall Trade Park — park for free, carry the console a few steps, and we’ll check it with you.

We repair the PS5 (standard, Digital, Slim and Pro), PS4, PS3, older PlayStations, PSP and Vita, plus DualSense and DualShock controllers. HDMI ports, drift, overheating, disc drives, storage, power and firmware faults are fixed in store. Repairs carry a one-year warranty; chip-level soldering has three months unless your quote says otherwise.

We’re open weekdays from 9:30am to 5:30pm. Call in, or book a PlayStation repair online.

Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews

Message our PlayStation technicians

Book a PlayStation repair in Stoke-on-Trent

Most socket, cooling and pad jobs are back in your hands within twenty-four hours.

Power on but no picture — check the HDMI port

It’s the PlayStation fault we see most in Tunstall. The console beeps, the pad lights up, the fan spins — yet the TV reports no input. Nine times out of ten a bent or broken HDMI socket is to blame, often from a cable pulled at an angle.

We desolder the damaged port, fit a new one and test it on a real screen, frequently on the same day. If you’ve been told the board is beyond repair elsewhere, let us have a second look before buying a new console.

Common PS5 and PS4 problems at our Stoke-on-Trent store

Tested first, so you only pay for what’s actually broken:

PS5 HDMI port repair Stoke-on-Trent

A damaged socket on a PS5 or PS4 is replaced and checked on a display. Often same-day, with a one-year warranty.

DualSense drift repair Stoke-on-Trent

Wandering characters mean worn sticks. We replace them and fix dead buttons, snapped L2/R2 triggers, weak adaptive triggers and DualShock 4 headphone jacks. Twelve months’ cover.

Overheating and loud fans

A screaming fan or mid-game shutdowns point to clogged heatsinks and dry paste. We strip, clean and re-paste, with a year’s guarantee.

Disc drive problems

Discs not reading, grinding, or stuck inside — PS2 through PS5. PS5 drives are paired to the board. One-year warranty.

Stuck on a pulsing blue light

Pulsing blue with no home screen. We check drive, firmware, memory and board before advising. Twelve months’ cover.

Storage, ports and firmware

SSD upgrades for PS4 and PS5, damaged USB ports, safe-mode loops and failed updates. We plan how to keep your saves before any reinstall.

PlayStation models we fix in Stoke-on-Trent

Sony’s complete line-up:

PS5Standard, Digital, Slim, PS5 Pro PS4Standard (CUH-1000–1200), Slim, Pro PS3Fat, Slim, Super Slim PS2Fat, Slim PS1Original and PSone PSP1000, 2000, 3000, PSP Go PS VitaPCH-1000, PCH-2000

Own a different machine? See Xbox repair Stoke-on-Trent, Nintendo repair Stoke-on-Trent or the all-platform console repair Stoke-on-Trent page. Our national PlayStation repair page describes the service group-wide.

PS3 yellow light of death repair in Tunstall

A yellow light, then red, then silence — the classic PS3 failure. Years of heat cycles crack the solder beneath the main processors. Reflowing or reballing those joints revives some consoles, but success isn’t guaranteed.

We inspect it first and tell you honestly whether it’s worth attempting. Because it’s chip-level solder work, the repair carries three months’ warranty, or the period stated on your written quote.

PlayStation repair prices in Stoke-on-Trent

Replacing a thumbstick costs a fraction of a board-level socket job, so pricing follows the model and what’s gone wrong. We quote after diagnosing, and nothing is opened until you agree.

For a guide price, use our PlayStation booking page, or bring the console in for a free check.

Skilled PlayStation soldering — not a pop-up job

HDMI replacement means soldering a fine-pitch connector onto a multi-layer board; get the heat wrong and you damage the board. We use the correct equipment, and every console is play-tested before collection.

CrC Repair® has repaired electronics since 2004 and operates ten UK stores, including this one. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

Our high-quality repairs page covers the details.

How long your PlayStation repair is covered

PS5, PS4 and DualSense repairs

One-year warranty

Twelve months on sockets, cooling, disc drives, storage, power faults and controller work.

PS3 and chip-level soldering

Three-month warranty

Yellow Light work carries a three-month guarantee unless a longer term is written on your quote.

Accidental damage after the repair isn’t covered. See the repair warranty.

Bring your PlayStation to Tunstall Trade Park

Visit 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE. National chain stores surround us and the trade park car park is free. We open Monday to Friday, 9:30am to 5:30pm.

Free, close parking

Leave the car a short walk from our door — easy with a console and its leads.

Wait or come back later

Browse the retailers nearby, or head off and we’ll call when it’s ready.

PlayStation repair near me?

We see PS4s and PS5s from Sandyford, Crackley, Little Chell, Bradeley Village and Tunstall.

Store details on the Stoke-on-Trent store page; all branches via the store locator.

Why PlayStation owners pick Pocket Geek Tunstall

HDMI specialists

The number one PS4 and PS5 fault, fixed properly.

Controller repairs

DualSense and DualShock drift sorted for less than a new pad.

Every generation

PS1 to PS5 Pro, plus PSP and Vita.

One-year warranty

On repairs (soldering three months).

Free parking

Easy drop-off on Tunstall Trade Park.

Rated 4.9 by locals

59 Google reviews — see them below.

PlayStation repair Stoke-on-Trent — FAQs

My PS5 has power but no picture — can you fix it?

Very likely. When the console chimes and the controller lights up but the TV says no signal, the HDMI port is the usual cause. We fit a new socket, often on the same day, and test it on a real screen. It carries a one-year warranty.

Can you repair a drifting DualSense?

Yes. We replace the worn analogue sticks and can also fix dead buttons, broken L2/R2 triggers, weak adaptive triggers and USB-C ports. It’s much cheaper than a new controller.

What does the PS4 blue light of death mean?

The console pulses blue and never reaches the home screen. The cause could be the hard drive, firmware, memory or the board, so we test each before recommending a repair.

Can you replace a PS5 disc drive?

Yes. Every PS5 drive is married to its own motherboard, so a replacement needs pairing — we walk you through that first. Disc drive repairs carry a one-year warranty.

Can a PS3 with the yellow light be saved?

Sometimes. A reflow or reball of the cracked solder joints brings some back to life, but not all. We assess it first, and as chip-level solder work it carries three months’ warranty unless your quote states otherwise.

How long is the PlayStation repair warranty?

One year on PlayStation and controller repairs; three months on soldering such as PS3 YLoD work. See the repair warranty page.

Where can I get my PlayStation fixed in Stoke-on-Trent?

At Unit 11a, Tunstall Trade Park, Tunstall, ST6 4SE. Parking on the park is free, and we’re open Monday to Friday, 9:30am to 5:30pm.