Xbox repair in Stoke-on-Trent — every generation, plus controllers

Xbox repair Stoke-on-Trent — from Series X to the original

Whether your Series X has lost its picture or an old 360 is flashing red, Pocket Geek Stoke on Trent by CrC Repair® offers Xbox repair in Stoke-on-Trent from Unit 11a, Tunstall Trade Park. Parking’s free, so carrying the console in is no effort.

We fix every Xbox generation — Series X and S, the Xbox One family, the 360 and the original — plus Wireless and Elite controllers. HDMI sockets, overheating, disc drives, power faults, storage, USB and expansion slots, pairing and error codes are handled in store. Xbox repairs carry a one-year warranty; soldering work three months unless your quote says otherwise.

Open 9:30am to 5:30pm, Monday to Friday. Walk in, or book an Xbox repair online.

Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews

Get in touch with our Xbox technicians

Book an Xbox repair in Stoke-on-Trent

Sockets, cooling services and pad repairs are generally done within a day. Book a slot or bring it straight over.

Which Xboxes we fix

Every Microsoft generation, controllers included:

Xbox SeriesSeries X, Series S, 1TB Series S Xbox OneOriginal, One S, One X, One S All-Digital Xbox 360Original (Fat), 360 S, 360 E Original XboxThe 2001 console ControllersXbox Wireless, Elite Series 1 and 2, 360 and One pads

Other machines: console repair Stoke-on-Trent or PlayStation repair Stoke-on-Trent. Our Xbox repair hub covers the whole CrC Repair® network.

Xbox One and Series X repair in Stoke-on-Trent

We find the fault first, so you pay only for the real problem:

Xbox HDMI port repair Stoke-on-Trent

Console on, pad connected, screen blank. On Series X|S and One it’s usually the HDMI socket — we solder in a new one, often the same day. One-year warranty.

Running hot, cutting out

Loud fans, heat warnings or the console switching off mid-game. Stripped, cleaned and re-pasted, guaranteed for twelve months.

Optical drive trouble

Games spinning up but never starting, clicking drives or a stuck tray on Series X, One and 360. Mended or swapped, with a year’s cover.

No power or reboot loops

Nothing happens, one click, or the boot animation repeats. We test the PSU, board and software until we find the cause.

Faster storage

Fit an SSD to cut Xbox One loading times, replace a dying drive or fix Series X|S expansion slots. Twelve months’ warranty.

Pairing, network and errors

Controllers that won’t pair, Wi-Fi drop-outs, NAT problems and repeating error codes — hardware or settings, we find and fix it.

Xbox controller drift repair in Tunstall

Sooner or later every Xbox pad drifts: your aim creeps, menus scroll by themselves or your player wanders off. Rather than buy a new controller, we replace the worn stick modules and recalibrate them.

We also fix dead face buttons, sticky D-pads and bumpers, weak rumble, headset jacks and charging ports — including on Elite Series 1 and 2 controllers. Each controller repair is guaranteed for twelve months.

Xbox 360 red ring repair

Three red segments around the power button — the 360’s most notorious fault. Heat cycling cracks the solder beneath the graphics chip, and a reflow or reball can bring many consoles back, though some boards are too far gone.

We inspect the board before quoting and tell you honestly if it’s worth it. As chip-level soldering, Red Ring repairs carry three months’ warranty, unless a longer period appears on your written quote.

Xbox repair prices in Stoke-on-Trent

An SSD upgrade on an Xbox One and a Red Ring reball are poles apart in price, so your quote depends on the model and fault. You’ll have a clear figure before work starts, and it won’t change.

Use the Xbox repair booking tool for a ballpark, or let us assess it free at Tunstall.

Proper Xbox soldering — not a pop-up job

Board-level HDMI and Red Ring repairs need precise temperature control and the right tools; the wrong approach can lift pads and ruin the board. We do it properly and play-test every console before handover.

CrC Repair®, founded in 2004, runs this Tunstall branch and nine others around the country. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

Our high-quality repairs page goes into more depth.

Xbox repair warranty at our Stoke-on-Trent store

Consoles and pads

One-year warranty

Socket, cooling, drive, storage, power and controller work all carry twelve months’ protection.

Red Ring and other soldering

Three-month warranty

Chip-level solder repairs carry three months unless your quote specifies otherwise.

New accidental damage isn’t included. Full terms: repair warranty.

How to find our Stoke-on-Trent Xbox repair shop

Our unit is 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE, alongside several national chains. The car park costs nothing to use; opening hours are 9:30am to 5:30pm on weekdays.

Park and carry in

Free spaces near the door make dropping off a Series X easy.

Retail on the doorstep

Plenty of stores on the park to visit while you wait.

Xbox repair near me?

We repair Xboxes for gamers in Knutton, Tunstall, Bradwell, Middleport and Sandyford.

Branch info: Stoke-on-Trent store page. Every location: store locator.

Why Xbox gamers trust Pocket Geek Tunstall

All generations

Series X|S, One, 360 and the original Xbox.

Elite pads repaired

Drift, buttons and paddles fixed for less than a new controller.

Same-day sockets

HDMI ports often replaced on the day.

One-year warranty

On Xbox repairs (soldering three months).

Free parking

No fees on Tunstall Trade Park.

4.9★ on Google

59 customer reviews — see below.

Xbox repair Stoke-on-Trent — FAQs

My Xbox Series X boots but the TV shows no signal — why?

On Series X|S and Xbox One consoles, that usually means a damaged HDMI port. We solder in a new socket, normally on the same day, and it’s guaranteed for a year.

Is it worth repairing an Xbox controller?

Usually. Replacing drifting sticks or fixing buttons, bumpers, rumble and charging costs much less than a new pad — Elite controllers especially. Each controller repair carries twelve months’ cover.

Can you fix the Xbox 360 red ring of death?

Sometimes. The fault comes from cracked solder under the graphics chip, and a reflow or reball revives many consoles, but not all. We assess the board first. Solder repairs like this are guaranteed for three months unless the quote states a longer term.

Can you put an SSD in my Xbox One?

Yes. An SSD makes an Xbox One noticeably quicker to boot and load. We fit it, reload the system software and look after your data, with a year’s warranty.

Will my games and saves be safe?

Hardware repairs don’t affect your data, and cloud saves stay on your account. Should a factory reset be unavoidable, we settle on a backup plan with you beforehand.

What’s the warranty on Xbox repairs?

Xbox consoles and pads get a year’s cover; Red Ring and similar solder repairs get three months. See the repair warranty page.

Where do I bring my Xbox in Stoke-on-Trent?

Unit 11a, Tunstall Trade Park, Tunstall, ST6 4SE. Free parking on the trade park, open weekdays from 9:30am to 5:30pm.