Console repair in Stoke-on-Trent — PlayStation, Xbox, Nintendo and handheld PCs

Games console repair Stoke-on-Trent — park up and bring it in

A console that won’t show a picture or a controller that wanders on its own can end game night fast. Pocket Geek Stoke on Trent by CrC Repair® provides console repair in Stoke-on-Trent from Unit 11a, Tunstall Trade Park. There’s free parking outside, so there’s no lugging a PS5 across town.

We fix PlayStation, Xbox and Nintendo consoles, handheld PCs like the Steam Deck and ROG Ally, and controllers of every kind. HDMI sockets, stick drift, overheating, disc drives, power faults, storage upgrades and error codes are all handled at our bench. Console repairs are guaranteed for a year; soldering work carries three months unless your quote states otherwise.

Open Monday to Friday, 9:30am to 5:30pm. A free check is available at the counter, or you can book a console repair online.

Pocket Geek Stoke on Trent by CrC Repair®
11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE
Tel: 07988 300056 · [email protected]
Open: Monday to Friday, 9:30am to 5:30pm · Closed Saturday and Sunday
⭐ Rated 4.9 from 59 Google reviews

Ask our Tunstall console technicians

Book a console repair in Stoke-on-Trent

HDMI sockets, fan cleans and new thumbsticks are often turned round in a day or two — book online or just bring it along.

Book a console repair Call 07988 300056

Console faults we fix in Stoke-on-Trent

The problems we see most at Tunstall Trade Park:

HDMI port repair

Power light on, fan running, TV blank. A broken HDMI socket is the classic cause on PS4, PS5, Xbox One and Series X. We solder in a new port and test it on a real screen. One-year warranty.

Controller drift repair

Your view creeps sideways or your character walks off unprompted. New stick modules go into DualSense, Xbox and Joy-Con pads, and we fix sticky buttons and triggers too. Twelve months’ cover.

Overheating and fan noise

Jet-engine fans or shutdowns mid-match usually mean dust and hardened paste. We strip, clean and re-paste, guaranteed for a year.

Disc drive faults

Discs not reading, grinding noises or a disc stuck inside. PS5 replacement drives must be paired to the board, which we explain first. One-year warranty.

Dead consoles and restart loops

Completely dead, one click and nothing, or stuck on the logo. We test power supply, board and firmware methodically, then advise.

Storage and error codes

Extra SSD space, a failing drive in an older Xbox, or errors that keep returning. Before any reset, we’ll sort out how your saves are kept.

Consoles we repair in Stoke-on-Trent

Every major platform, current and classic:

PlayStationPS5 (standard, Digital, Slim, Pro), PS4, PS3, PS2, PS1, PSP and PS Vita XboxSeries X, Series S, Xbox One family, Xbox 360 and the original Xbox NintendoSwitch, Switch OLED, Switch Lite, Switch 2, Wii U, Wii, GameCube, N64, SNES, DS, 3DS and Game Boy Handheld PCsSteam Deck (LCD and OLED), ROG Ally, MSI Claw and Legion Go

Brand-specific pages: PlayStation repair Stoke-on-Trent, Xbox repair Stoke-on-Trent and Nintendo repair Stoke-on-Trent. For the group-wide service see games console repair, and PC gamers can see gaming PC build Stoke-on-Trent.

Steam Deck, ROG Ally and Switch repair

Handheld PCs such as the Steam Deck and ROG Ally are built like shrunken laptops with gamepads either side — nothing like a Switch inside. We replace screens, batteries, USB-C ports and worn sticks on Valve, ASUS, MSI and Lenovo handhelds.

Switch owners are well covered too: cracked Lite and OLED screens, batteries that no longer last a journey and loose charging ports are everyday jobs at Tunstall, each with a one-year warranty.

Retro console repair in Tunstall

Found an old favourite in the loft? The Xbox 360 Red Ring and the PS3 Yellow Light share a root cause: tiny solder balls under the processor fracture after thousands of warm-up and cool-down cycles. Reflowing or reballing revives plenty of them, but not all.

We assess each vintage machine first and give you a straight answer about the odds. Soldering repairs carry three months’ cover, or whatever your written quote states.

Console repair prices in Stoke-on-Trent

The price depends on the console, its revision and the fault. A new thumbstick and a PS5 HDMI socket are very different jobs, so we check first and quote after.

Nothing is opened until you’ve agreed the price, and that’s what you pay. Try our console repair booking page for a guide, or have it checked free at Tunstall.

Workshop-grade console repairs — not a pop-up job

Today’s machines cram serious hardware into small shells, and board-level soldering on an HDMI socket needs proper equipment and a steady hand. Every console is diagnosed, repaired and then play-tested before collection.

All ten CrC Repair® branches follow the same bench standards, developed since the company began in 2004. We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

See high-quality repairs for our full approach.

Console repair warranty in Stoke-on-Trent

Console and controller repairs

One-year warranty

HDMI ports, fans, drives, power faults, storage and stick replacements are covered for twelve months.

Soldering work

Three-month warranty

Chip-level reflows and reballs, such as Red Ring and Yellow Light repairs, carry three months unless your quote states longer.

Fresh accidental damage falls outside it — read the repair warranty for details.

Where to drop off your console

We’re at 11a Tunstall Trade Park, Tunstall, Stoke-on-Trent, ST6 4SE, a short walk from free parking and next to several national retailers. Open 9:30am to 5:30pm on weekdays; closed Saturday and Sunday.

Short carry from the car

Free parking close to the unit makes bringing in a console and its cables easy.

Shops while you wait

Pop into the neighbouring retailers while we test your console.

Console repair near me?

Gamers bring consoles to us from Bradwell, Chell, Tunstall, Middleport and Knutton.

Branch information lives on the Stoke-on-Trent store page, with the other nine shops in the store locator.

Why gamers choose Pocket Geek Tunstall

Every platform

PlayStation, Xbox, Nintendo and handheld PCs.

Board-level soldering

HDMI ports and retro reflows done in store.

Controllers too

Drift and button repairs cost less than a new pad.

One-year warranty

On console repairs (soldering three months).

Easy parking

Free spaces on Tunstall Trade Park.

4.9 stars

From 59 Google reviews — read them below.

Console repair Stoke-on-Trent — FAQs

Which consoles do you repair?
Sony machines from the PS1 to the PS5 Pro plus PSP and Vita; every Xbox generation; Nintendo from the Switch 2 back to the SNES; and handheld PCs including Valve’s Steam Deck and the ASUS ROG Ally.

My console turns on but there’s no picture — what’s wrong?
Most often a damaged HDMI port, especially on PS4, PS5 and Xbox Series consoles. We check the socket and the board, and a new port can usually be soldered in on the day.

Can you fix controller drift?
Yes — on DualSense, DualShock 4, Xbox Wireless and Elite pads, and Joy-Cons. We replace the analogue stick modules and test every input, which costs far less than a new controller.

Is my old console worth repairing?
Often. We assess retro machines — Red Ring 360s and Yellow Light PS3s among them — and tell you honestly how likely a repair is to succeed before you commit. Soldering repairs carry a three-month warranty unless your quote says otherwise.

Will I lose my saves?
Hardware repairs such as HDMI ports, fans and sticks don’t touch your data. If a system reset is needed, we’ll agree a plan to protect your saves before we start.

What warranty do console repairs have?
One year on console repairs, and three months on soldering work such as reflows and reballs unless your written quote states otherwise. See the repair warranty page.

Where is your console repair shop in Stoke-on-Trent?
At Unit 11a, Tunstall Trade Park, Tunstall, ST6 4SE. Park free on the trade park and carry the console straight in. We’re open weekdays, 9:30am to 5:30pm.