Book a phone, tablet, laptop or games console repair



Use the booking tool above to pick your device, choose the fault and see the price, then select one of our 10 Pocket Geek by CrC Repair® stores and a time that suits you. Booking reserves the parts for your exact model, so most phone screen and battery replacements are finished the same day – often within 1–3 hours – with a lifetime warranty on phone screen repairs.

We repair iPhone, Samsung Galaxy, Google Pixel, Motorola and other Android phones, iPads and tablets, Windows laptops, MacBooks and PCs, PlayStation, Xbox and Nintendo Switch consoles, and smartwatches. Walk-ins are welcome too, and if you can’t get to a store you can book a collection and drop-off or a come-to-you repair instead.

What you can book

Every repair we do in store can be booked here. Pick a device type for the repairs and models we cover.

iPhone repair

Cracked screens, batteries, charging ports, cameras, back glass, speakers and microphones, water damage and Face ID faults.

Models: iPhone 16 series (incl. 16e), 15, 14, 13, 12 and 11 series, iPhone XS Max and XR – and most older iPhones on request.

Samsung Galaxy repair

Screen and back glass replacement, batteries, charging ports and cameras with genuine Samsung parts. See the Galaxy S26 Ultra screen repair and back glass replacement pages.

Models: Galaxy S26, S25, S24 and S23 series, Z Fold and Z Flip, Galaxy A series and older Galaxy S models on request.

Google Pixel, Motorola & other Android

Pixel screens, batteries and charging ports with genuine Google parts; Motorola Moto G, Edge and Razr repairs; OnePlus, Oppo, Sony, Nokia, Huawei and Xiaomi on request.

Not in the list? Book the nearest option and tell us the model in the notes.

iPad & tablet repair

iPad, iPad mini, Air and Pro screens, batteries, charging ports and buttons, plus Samsung Galaxy Tab and other Android tablets.

Typical faults: cracked glass, LCD lines, not charging, battery draining.

Laptop, MacBook & PC repair

Laptop screens, keyboards, batteries, hinges and charging ports; MacBook Air and Pro repairs; desktop PC repairs, upgrades, virus removal and data recovery.

Brands: Apple, HP, Lenovo, Dell, Acer, Asus, Microsoft Surface and custom gaming PCs.

PlayStation, Xbox & Nintendo repair

PS5 and PS4 HDMI ports, overheating and disc drives; Xbox Series X|S and One; Nintendo Switch screens, charging and Joy-Con faults; controller stick drift.

Also: smartwatches and fitness trackers (Apple Watch, Galaxy Watch) – screens, batteries and buttons.

How online booking works

1

Choose your device

Pick the make and model – iPhone, Galaxy, Pixel, iPad, MacBook, PS5 and more.

2

Pick the fault and see the price

Screen, battery, charging port, camera, water damage… The price is shown before you book.

3

Select a store and a time

Any of our 10 stores. We reserve the parts for your model so the repair can start when you arrive.

4

Drop in – or let us come to you

Bring the device at your slot and collect it later the same day for most phone repairs. Can’t travel? Choose collection or come-to-you.

Book a repair at any of our 10 stores

Pocket Geek by CrC Repair® has stores in London, the South Coast, East Anglia, the Midlands and Scotland. Choose your store in the booking tool, or tap a store for its address, opening hours and local repair pages:

BournemouthOld Christchurch Road ColchesterEld Lane FarringdonLong Lane, London EC1 GlasgowSt Enoch Centre NorwichWhite Lion Street RomfordMarket Place Stoke-on-TrentTunstall Trade Park Surrey QuaysSurrey Quays Shopping Centre WhetstoneHigh Road, London N20 WolverhamptonMander Centre

Opening hours differ from store to store – see the store locator. Collection and drop-off is available from Bournemouth, Farringdon, Surrey Quays, Romford and Whetstone.

Why book with CrC Repair®?

Award-winning, insurance-approved and repairing since 2004 – more than 20,000 repairs a year for households, businesses and insurers.

Lifetime warranty on screen repairs

Every phone screen we fit is covered for life; most other repairs carry a 12-month warranty.

Genuine and OEM-quality parts

Genuine Apple parts for iPhone, genuine Samsung and Google parts, tested OEM-quality parts elsewhere.

Same-day repairs

Booking reserves your parts, so most screens and batteries are done in 1–3 hours.

Upfront prices

The price you see is the price you pay, and we offer a price match on like-for-like repairs (terms apply).

Booking a repair: frequently asked questions

Do I have to book, or can I just walk in?
Walk-ins are welcome at all 10 stores. Booking online is better, though: it reserves the parts for your model, gives you a fixed time slot and usually means a faster turnaround. If you’d rather talk to someone, call 0330 133 1131 or your local store.

My device or fault isn’t in the booking list. Can you still fix it?
Usually, yes. The booking tool covers the most common repairs, but our technicians work on older models, less common brands and faults that need a diagnosis first. Book the closest option and describe the problem in the notes, or contact us and we’ll quote by phone or email.

Is the price shown online the final price?
The price shown is the price for that repair on that model, with no hidden fees. If the technician finds a different or additional fault once the device is on the bench, we’ll call you with a revised quote before doing any work – nothing is done without your go-ahead.

How long does a repair take?
Most phone screen and battery replacements are finished the same day, often within 1–3 hours when the parts are in stock – and booking makes sure they are. Laptop, MacBook, console and board-level repairs can take longer; the store will give you an expected collection time when you drop the device off.

Can I change or cancel my booking?
Yes. Call the store you booked with and we’ll move the slot or cancel it. You can also manage quotes and repairs in our Repair Portal.

Do you still repair older iPhones and Samsungs?
In most cases, yes. Screens and batteries for older iPhone and Galaxy models are still available and often cheaper than you’d expect. If your model isn’t listed online, call your nearest store and we’ll check parts availability for you.

What parts do you use?
Genuine and OEM-quality parts. Genuine Apple parts are available for iPhone, Samsung repairs use genuine Samsung parts and Google Pixel repairs use genuine Google parts. Every device is tested before it’s handed back.

What warranty do I get?
A lifetime warranty on phone screen repairs and a 12-month warranty on most other repairs, covering parts and labour. Board-level soldering repairs carry a three-month warranty.

What should I bring to my appointment?
Just the device. Back up your data first if you can, remove the case, and know your passcode in case we need it to test the repair. If the device is on an insurance claim, bring the claim reference.

What if I can’t get to a store?
Choose our collection and drop-off service (from £29.95, available from five stores) and we’ll collect, repair and return the device, or book a come-to-you repair at your home or workplace.

Ready to book your repair?

Choose your device and fault in the booking tool at the top of the page, pick a store and a time, and we’ll have the parts ready when you arrive.

Start your booking Find a store