Device repair shop in Norwich city centre — phone, iPad, laptop and console repairs by the Castle

Pocket Geek Norwich by CrC Repair®

Phone: 01603 853209

Mobile (WhatsApp): 07341 234960

Address:
22a White Lion Street
(opposite Primark)
Norwich
NR2 1PX

Email: [email protected]

Open: Monday, Tuesday, Friday, Saturday 10:30am to 5:30pm, closed Wednesday, Thursday and Sunday
Google rating: ⭐ 5.0 from 140 reviews

Book a repair online

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Closed. We reopen on Tuesday at 11:00.
Monday Closed
Tuesday 11:00 — 17:00
Wednesday 11:00 — 17:00
Thursday Closed
Friday 11:00 — 17:00
Saturday 10:00 — 15:00
Sunday Closed
No special dates found.

Book a Norwich repair

We’re open four days a week, so reserving a slot online is the surest way in — or simply call at White Lion Street when we’re open.

Drop the Norwich team a message

Norwich’s city-centre device repair shop

Hunting for a well-reviewed device repair shop in Norwich? Pocket Geek Norwich by CrC Repair® mends phones, iPads, Android tablets, MacBooks and other laptops, home computers, consoles and smartwatches at 22a White Lion Street — facing Primark and only a minute from Norwich Castle.

Every repair follows the same honest routine: we find the fault, tell you the price, and only then pick up the tools. Quality parts go in, the work is checked before it goes back to you, and a large share of screen and battery jobs are ready on the same day.

Customers from Sprowston, Hellesden, Earlham, Thorpe St. Andrews and across the city also come in to pick up a refurbished device, sell something they’ve outgrown, or trade in against an upgrade — fixing, buying and selling handled under one roof.

Phone, laptop and console repair in Norwich

Each device has a dedicated Norwich page setting out the faults we fix, the models we cover and the warranty — choose yours below.

Phone repair in Norwich

Smartphones of every leading brand, with Norwich pages for Pixel repair in Norwich, iPhone screens and batteries, Moto handsets and Samsung Galaxy repair. Pixels get genuine Google parts; Galaxy phones get genuine Samsung Service Pack parts.

Screens and batteries

Visit Norwich screen repair (lifetime cover on every phone screen) and Norwich battery repair, covered for a year. There’s more background on our national screen repair and battery replacement pages.

iPad and tablet repair

Fractured glass, sockets that won’t charge, batteries past their best — see Norwich iPad repair and Norwich tablet repair. Tablet work, new screens included, is guaranteed for twelve months.

Laptop, MacBook and computer repair

Machines that freeze, run hot, won’t power up or have a broken display — handled through laptop repair in Norwich, MacBook repair in Norwich and computer repair in Norwich, alongside our main MacBook repair page.

Console repair and gaming PCs

Worn HDMI ports, overheating and consoles that won’t switch on — for Nintendo Switch, PlayStation and Xbox. Want a new machine? Take a look at gaming PC builds in Norwich.

Smartwatch repair

Cracked faces, fading batteries and watches that have stopped charging. Book your smartwatch in online, or bring it to White Lion Street for a look.

Looking up a particular model? Every supported model is listed across our main phone repair guide and the Google Pixel repair hub.

Why Norwich rates Pocket Geek by CrC Repair® so highly

140 Google reviews, every one adding up to a 5.0 average — this is what customers get.

A phone screen warranty for life

Screens we fit to phones are guaranteed for as long as the handset stays with you — see the lifetime warranty terms.

A year on other repairs

Batteries, charging ports, consoles, computers and tablet or laptop screens each carry twelve months — the repair warranty sets out the terms.

Two years on devices we sell

Refurbished and pre-owned stock is tested in-house and sold with a two-year warranty.

You choose the parts

We talk through genuine and premium options before any work, and iPhone or iPad owners may choose Genuine Apple parts. Our high-quality repairs page explains our standards.

Quick on common faults

A cracked screen, weak battery or loose charging port is frequently fixed within the day, depending on your device and parts in stock.

Insurance approved

We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.

Buy, sell and trade devices in Norwich

Refurbished tech with a warranty

Our refurbished and second-hand devices are put through their paces by the Norwich repair team first, and each one is sold with a two-year warranty.

Sell or trade in your old device

Drawer full of old phones? We buy used devices, with an offer based on model and condition — keep the money, or let it count as a trade-in on a newer model.

Finding us on White Lion Street, Norwich

Head to 22a White Lion Street, NR2 1PX, in the heart of Norwich city centre. We’re directly across from Primark, and Norwich Castle is about a minute’s walk away. Remember our hours: Tuesday, Wednesday, Friday and Saturday, 10:30am to 5pm.

Near Norwich Castle

From the Castle it’s roughly a sixty-second stroll down to our door — an easy landmark if you’re new to the city.

Opposite Primark

Shopping in the centre anyway? Look for Primark — our shop is right across the street, so a drop-off takes moments.

Your local repair shop

Googled “repair shop near me” from Lakenham, Riverside, New Catton, Hellesden, Earlham, Catton, Old Catton, Sprowston, Heigham Grove, Lion Wood, Mount Pleasant, Thorpe St. Andrews or Thorpe End? White Lion Street is the closest CrC store.

Elsewhere in the country? The CrC store locator has every branch.

Norwich reviews on Google

A perfect 5.0 from 140 customers — read their experiences.

Our Norwich store

Pocket Geek Norwich by CrC Repair® shopfront on White Lion Street, opposite Primark
Inside the store
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Refurbished devices
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Norwich store FAQs

Where is Pocket Geek Norwich?

22a White Lion Street, Norwich, NR2 1PX — in the city centre, directly opposite Primark and a minute’s walk from Norwich Castle.

Which days is the Norwich store open?

Tuesday, Wednesday, Friday and Saturday, from 10:30am until 5pm. We’re closed every Monday, Thursday and Sunday.

Should I book before I come in?

Walk-ins are welcome on opening days, but as we open four days a week, booking online is a good way to make sure your slot is held.

How quickly are repairs done?

Many screen and battery repairs are finished on the day. Anything involving liquid, board-level work or a part on order needs more time, and you’ll hear the expected timing up front.

What can you repair in Norwich?

Handsets from all the big names, any tablet including iPads, MacBooks and Windows laptops, desktop PCs, smartwatches and games consoles. We can also build a gaming PC to your spec.

How long is the repair warranty?

Lifetime on phone screens we replace. Twelve months on other work, which includes batteries, consoles, computers and the displays on tablets and laptops. Anything refurbished that you buy from us is covered for two years.

Do you take old devices in part exchange?

Yes. We’ll look at the model and its condition and make an offer — accept it as money, or spend it on a refurbished device from us.

My device got wet — can you save it?

There’s a good chance. Power it down, leave the charger alone and bring it over on our next opening day — prompt drying and corrosion treatment make the biggest difference.

What’s near the store to help me find it?

Primark is directly opposite, and Norwich Castle is about a minute away on foot.

Is Pocket Geek Norwich insurance approved?

We are an Insurance Approved Repair Centre. Our quality of repair is approved by the world’s biggest insurance provider.